Windows 10: Help!! - "stisvc eror" - Computer Keeps Shutting Down

Could somebody please tell me how to fix this continuing error that keeps shutting down my computer!??!


Says ;


stisvc error


Description
Faulting Application Path: C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe_stisvc
Application Version: 10.0.16299.15
Application Timestamp: 9c786b9a
Fault Module Name: CNC330C.DLL
Fault Module Version: 1.0.7.0
Fault Module Timestamp: 4a37055f
Exception Code: c0000005
Exception Offset: 0000000000004170
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 1033
Additional Information 1: c047
Additional Information 2: c047582d5380d8fd2936704056bc85d6
Additional Information 3: 28d9
Additional Information 4: 28d9f7fa964d0a5ae601425f41e9e53e
Extra information about the problem
Bucket ID: d09d4a31d5fd856384a35033a9e487c6 (120845917258)

:)

 

Computer keeps shutting down

Hi,

For us to get a better grasp of your query, please provide the following:

• Error message that you receive
• Basic troubleshooting steps taken

In the meantime, I suggest that you follow the instructions provided on this
link.

I'll keep an eye out for your reply.

 

Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

 

My Computer Keeps Shutting Down By Itself But Not Infected Or Hacked.

Hi Ethan,

There several reasons why your computer is shutting down automatically. For us to provide you the proper troubleshooting steps, kindly answer the questions below:

• Were there any changes made on your computer before encountering the issue?
• Are you encountering an error message when your computer automatically shuts down? If so, what is the error message that you're getting?
  
• Does the issue occur when you're performing a specific task on your computer or does it occur randomly?
• What are the troubleshooting steps that you've done so far?