Windows 10: Help to install Graphics Accelerator driver ASUS Z390-A

hi

win10 v2004

ASUS Prime Z390-A

i5 - 9600K

using onboard graphics.

Current driver installed by Microsoft update - Intel Corporation - Display - 27.20.100.7990

Have saved from ASUS support site - intel Graphics Accelerator driver v27.20.100.8190

Do I need to uninstall to avoid any issues 27.20.100.7990 before install driver v27.20.100.8190 or just run it ?

For best results, is it best to install (latest) Intel graphics driver from which site, Intel site or ASUS site ?

thanks

:)

 

Intel® Graphics Media Accelerator Driver not compatible with Windows 10

Hi Jae,

Thank you for your interest in Windows 10!

Some programs and/or drivers might not work as expected in Windows 10 as some manufacturers are still in the process of manufacturing the new definitions of the drivers.

In this case, you can download an older version of the driver and install it in compatibility mode with a compatible version of Windows.

For example, you can download Intel(R) Graphics Media Accelerator version compatible to Windows 7 and install in compatibility mode in Windows 10. Refer to the following steps:

Step 1: Download and save the driver on the desktop from the following link.

Intel® Graphics Media Accelerator Driver for Windows* 7(exe)

Step 2: Install the driver in compatibility mode.

• Right click on the driver, and click on Properties.
• Go to the Compatibility tab.
• Check the box for Run this program in compatibility mode for:
• Select Windows 7 in the list of Operating systems.
• Click OK.
• Double-click the driver file to install the driver and follow the onscreen instructions.
• Reboot your computer.

Check with the issue. Please post back your results for further assistance.

 

3D accelerator

Hi Janine,

The availability of 3D accelerator depends on the graphics card that your system has. If the graphics card supports it, then that option is available. To verify the graphics card you have, please follow these steps:

1. Right-click the Windows key and select Device Manager.
2. Expand the Display adapters category.
3. Please take note of the graphics card/s you have on the list.

To ensure that your graphics card is up-to-date, I suggest updating its driver. Please check out and follow the steps provided on this link:

Update drivers in Windows 10.

Please update this thread on how it goes and kindly include the information regarding the graphics card found in Device Manager.

Looking forward to your reply.

Regards.

 

une acceleration graphic

Hi Majed,


Thank you for posting your query in Microsoft Community.



I understand the inconvenience you are facing. Let me help you in resolving the issue.



I would appreciate if you can provide us the following information to help us understand the issue better.

• What are the troubleshooting steps you have performed to resolve the issue?
• When exactly do you get this error message?

I suggest you to try following methods and check if it helps.

Method 1: I would suggest you to run “Hardware and Devices” troubleshooter to diagnose the exact issue.

Follow these steps to run the troubleshooter:

• 
  Press “Windows key + X”.
  
• 
  Type “Troubleshooting” without quotes in the Search box and hit enter.
  
• 
  Select “Hardware and Sound” from the Troubleshooter Window.
  
• 
  Select “Hardware and Devices” under Devices option.
  

Follow the On Screen instructions.

Method 2: I suggest you to Un-install and re-install latest graphics card drivers from the manufacturer’s website and see if that helps:

Follow these steps:

• 
  Press “Windows Key + X” from the keyboard.
  
• 
  Type “device Manager” without quotes in the search box and hit enter.
  
• 
  Right click on the graphics card drivers and select
  “Uninstall”.
  

Restart the computer once it is uninstalled.

Keep us posted on Windows related queries and we will be happy to assist you further.