Windows 10: Help troubleshooting a Windows 11 crash

Discus and support Help troubleshooting a Windows 11 crash in Windows 10 Gaming to solve the problem; Having trouble using the WinDbg program and was looking for help with understanding the cause for a crash of a Window 11 computer. DMP file is here;... Discussion in 'Windows 10 Gaming' started by Shane Phillips2, May 9, 2024.

  1. Help troubleshooting a Windows 11 crash


    Having trouble using the WinDbg program and was looking for help with understanding the cause for a crash of a Window 11 computer. DMP file is here; https://www.dropbox.com/scl/fi/aj76rnqnh8v0phlbi27zu/050824-14468-01.dmp?rlkey=byz9og1jsuw4vsb9r3ntcx8m4&st=88tnn6z1&dl=0let me know if there are other files I should look for.The confusing thing to me is that the file analysis shows Windows 10 as the OS. Any help would be greatly appreciated.

    :)
     
    Shane Phillips2, May 9, 2024
    #1
  2. Arun B J Win User

    IE 11 not working

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.



    I suggest you to follow the steps below and check if it helps.

    Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is with your Explorer.

    Refer these steps:

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Internet Explorer performance troubleshooter
    And also refer the link below and check if it helps.

    http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, May 9, 2024
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, May 9, 2024
    #3
  4. Help troubleshooting a Windows 11 crash

    Windows 10 infinite restart black screen


    The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

    Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

    John
     
    AmericanPharaoh, May 9, 2024
    #4
Thema:

Help troubleshooting a Windows 11 crash

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