Windows 10: Help troubleshooting audio issue

Hey guys,

I would like your help just to troubleshoot something related to audio on windows 10 (it happens on a desktop and laptop). I get some audio pops and crackles even though I tried everything to fix it.

If you can, please follow the steps on the video ( it takes one minute) to rule out if it's a windows software issue.

Instructions:

1. Sound settings
2. Sound control panel
3. Sounds
4. Click multiple times on asterisk (for example)

Appreciate the help!

submitted by /u/caralhation
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:)

 

Audio 'dip' issue with Windows 10

Hi Elliot,



Thank you for posting your queries in Microsoft Community.



We are sorry to know that you have issues while listening to certain audios.

Please follow these steps and check if that helps.



Method1: I suggest you to run an audio troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons

• Click on troubleshooting and click on the view all option on the left panel

• Run the playing Audio troubleshooter.



Method2: Uncheck the enhancement feature in sound options.

• Press X from the key board and select control panel.
• Select sounds under control panel.
• Go to advance setting and uncheck the enhancement feature and check if that helps.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio Issues and Windows 10

Hi,

Welcome to Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

According to the issue description, the issue is related to audio recording. I suggest you to try troubleshooting recording audio and check if it helps:

I suggest you to run the Recording Audio
troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Recording Audio.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

If issue persist, try installing audio driver in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the audio driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information helps. Please post back with the results, we will be glad to assist you further.

Thank you.