Windows 10: Help unexpected error

I uninstalled my audio driver because my new headphones is not working on the driver. I reinstall driver but gives me a unexpected error, saying that plug and play is not available in this machine. I tried restarting multiple times and now even my old headphons not working pls help me.

:)

 

Unexpected Store Exception

Hi,

Many factors can be involved with the Unexpected Store Exception
blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

• Were there any changes made on your computer settings prior to this issue?
• Does your computer have the most recent update for Windows 10?

Meanwhile, we suggest that you follow the series of steps in this
article which lists some troubleshooting instructions suitable for blue screen errors.

We look forward to your response.

 

Blue Screen - Unexpected Kernal mode trap

Hi Anne,

Thank you for writing to Microsoft Community forum.

This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

1. What is the make and model of the PC?
   
2. Were there any changes made on the computer prior to this issue?
   

Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

1. Troubleshoot blue screen errors.
   
2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
   
3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP
   

Regards,

 

How to solve UNEXPECTED KERNEL MODE TRAP?

Hi Starfola,

We would like to ask some additional information to better isolate the issue:

• What error message are you getting?
• Can you provide as the stop code?

We suggest that you check this
article about troubleshooting blue screen errors.

You can also try the troubleshooting steps provided on this
link and see if it will work.

Hope it helps. Keep us posted.