Windows 10: Help us protect your account is broken Windows 10 lockout

I am trying to login to my Windows 10 system remotely to support a customer. Once I logged in the 'Help us protect your account' screen effectively has locked me out of the PC because the e-mail, text and phone options all fail with the message 'There's a temporary problem with the service. If you continue to get this message, try again later.' Any suggestions on how to explain to my customer that I can not support them because of this new, unwanted, completely broken "security feature". Also, can this be disabled?



:)

 

Account Lockout Policy is not working


Hello guys,

I have Windows 10 Enterprise build 10240 on my Dell Tablet (32 bit) and Oracle VM (32 bit). On both system, I tried to setup Account Lockout Policy in Local Security Policy. I have Account Lockout Threshold = 5, Lockout Duration and Reset Lockout Account Counter = 30 min. However, after locking my account or signing off, my account is not locked after 5 and more failed logon attempts. This feature worked correct on my Windows 8.1 system with the same account lockout settings.
Does anyone experienced the same behavior? Any explanation or fix?

Thank you very much,

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown

 

Windows 10 Tweaks

As you may already know, Windows 10 (as well as Windows 8) allow you to log in with a valid Microsoft account, instead of creating a local account that only works on your machine. However, you may prefer to keep a local account for privacy reasons. If you do, though, some Windows 10 features—like Cortana—may not work. Despite the default behavior, the Windows 10 Store is not one of them. You can still log in to your Microsoft account for just the Store without switching to a full Microsoft account. The process, however, is not terribly obvious. To do so, follow these steps:

• Launch the Store from your Start menu.
• Click the user icon next to the search box.
• Click “Sign-in” from the menu that appears.
• Choose “Microsoft account” and log in like normal.
• When the “Make it yours” box appears do not enter your password. Instead, click “Sign in to just this app instead.”

from Lifehacker