Windows 10: Help. White Screen of Death. Can't boot into safe mode, Can't get into WinRE either

White screen no matter what I do. I can't get into safe mode or WinRE Windows Runtime Environment via the triple shutdown/startup method. Nothing works. Everything I read says driver issues, but if I can't get to some kind of interactive screen, can't change any settings or drivers or do anything about it. Suggestions? Help?

:)

 

Screen flickering in safe mode help!

Hi Yasmeentq,

Thank you for posting your query in Microsoft Community.

I understand your query. I suggest you to follow the steps to get out of safe mode.

• 
  Press Windows key + R
  
• 
  Type msconfig
  
• 
  In msconfig > Boot tab >
  Boot Options > uncheck Safe Boot > APPLY / OK.
  

Screen flickering in Windows 10 is usually caused by incompatible apps or display drivers. I suggest you to refer to the article below and check if it helps.

Troubleshoot screen flickering in Windows 10

Troubleshoot screen flickering in Windows

Regards.

 

Unable to boot the PC stuck in WinRE mode

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how difficult it can be when the PC doesn’t work the way it is supposed to. I appreciate your effort in trying to resolve the issue by performing troubleshooting steps. For better understanding of the issue, please
respond to the questions below:

1. Are you aware of any changes being made to the PC?
   
2. Do you receive any error code when you try to boot the PC normally?
   
3. What are the troubleshooting steps you have tried?
   
4. What is the error you receive while performing reset?
   
5. What was the result of automatic repair?
   

Meanwhile, you can try removing any external devices connected to the PC and check if you are able to boot the PC.

However, I would suggest you to follow the steps mentioned below and check if that helps.

Method 1:

I would suggest you to try booting the PC to safe mode and check if that helps.
Refer the article
Start your PC in safe mode in Windows 10. If the PC is working fine in safe mode, perform a clean boot being in safe mode environment check.

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot
on the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.

To perform a clean boot on the computer refer to the article

How to perform a clean boot in Windows.

Note:
Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.

Method 2:

Try troubleshooting startup issues. You can refer the article on

troubleshooting common startup issues and see if that helps.

Note: While performing chkdsk on the hard drive, if any bad sectors are found on the hard drive then chkdsk tries to repair that sector if any data available on that might be
lost.

If you have an external hard drive, you can take the backup of the data by following the steps mentioned below.

1. Open command prompt window by following the article
   
   troubleshooting common startup issues.
   
2. On the command prompt window type,
   notepad.exe and hit enter.
   
3. Now click on File
   and click Open…
   
4. On the Open file window, click on
   This PC
   
5. Now navigate to the location
   C:\Users\UserName\ select the folder that you want to backup to the external drive.
   
   Note:
   To see all the files on the Open dialog box, change the
   files of type to All files.
   
6. Right click on the file/folder
   and select Send to and select the external hard drive.
   

If the issue persist, please get back to us with the result of troubleshooting steps to assist you further with the issue.

Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Cannot Enter Safe Mode / Computer boots normally

I'm running Win 10 Pro 1903.

Here are the steps I have taken to get into safe mode: Start button, settings, update and security, recovery, advanced startup, troubleshoot, advanced options, startup settings, restart. The computer boots normally, not in safe mode. Any suggestions would be most helpful. Thanks in advance for your help and interest. .