Windows 10: Help Windows Defender UI cashes when trying to open the app from system try

Today my WD was working very fine till I downloaded something that apparently got a virus so WD blocked it on the spot, then when I tried to open WD to see the threat history, the UI of the app crashes and doesn't open up. Same when I tries to open the interface from the Settings.

I've tried SFC/Scannow & DISM (Online) to restore the health of components but nothing was achieved far than resetting my theme colors and icons.

Here's the event log from system messages when I try to open WD

What are my chances now before trying to perform in-place upgrade to reset the system?

Description

Faulting application name: SecHealthUI.exe, version: 10.0.19041.423, time stamp: 0xc09a617f Faulting module name: KERNELBASE.dll, version: 10.0.19041.572, time stamp: 0x1183946c Exception code: 0xc000027b Fault offset: 0x000000000010b65c Faulting process id: 0x26bc Faulting application start time: 0x01d6a399fc66459e Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.SecHealthUIcw5n1h2txyewy\SecHealthUI.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: c9d63f93-9e22-4726-b978-92ad3bc02475 Faulting package full name: Microsoft.Windows.SecHealthUI_10.0.19041.423_neutral_cw5n1h2txyewy Faulting package-relative application ID: SecHealthUI

submitted by /u/EgyptionGuy
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:)

 

Installing Apps on Windows 10 Has Windows Defender Finding Malware

Hi Tommy,

Welcome to the Microsoft Community.

• 
  Is this issue specific to third party apps?
  

I would suggest you to open Windows defender and add exclusions and check if it helps. Follow the steps to add exclusions in windows Defender.

• 
  Type Windows defender settings in the search bar and press enter
  
• 
  Under Exclusions click on Add Exclusion
  

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Windows Defender Blocking Installations of Downloaded Apps

Hi Craig,

There's a possibility that the SmartScreen option is on that's why you're unable to install downloaded apps. Let's try to turn it off and see if it helps. See the steps below:

• Open Windows Defender Security Center from your Start menu, desktop, or taskbar.
• Click on the App and browser control button on the left side of the window.
• Click on Off in the Check apps and files section.

Let us know if the suggestion helps you out.

 

Windows Defender Blocking Installations of Downloaded Apps

Pictures