Windows 10: Help Windows update stuck at logo (error log below)

I have tried every solution I have found. Still no luck.

I have tried restarting the update service, Cleaning out the update folder, Removing extra drives, sound card, network card, running DISM and SFC tools, clean boot, windows update assistant, media creator, fixing .net, uninstalled all devices/driver that were not needed, installing from a usb drive...

Every time results in the same problem. Windows sits at the blue logo screen with no loading animation.

I think the error log is getting shorter but I just can't make sense of it anymore. Does anything here point to something else I need to be doing? Thanks for looking.

2020-02-10 12:03:15, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1253): Result = 0xC1800104[gle=0x00000002] 2020-02-10 12:03:15, Error MOUPG CDlpTask::CheckUserInterruptEx(3060): Result = 0x800704D3 2020-02-10 12:03:15, Error MOUPG CDlpTask::CheckUserInterrupt(3112): Result = 0x800704D3 2020-02-10 12:03:15, Error MOUPG CSetupManager::ExecuteInstallMode(794): Result = 0x800705BB 2020-02-10 12:03:15, Error MOUPG CSetupManager::ExecuteDownlevelMode(392): Result = 0x800705BB 2020-02-10 12:03:15, Error MOUPG CSetupManager::Execute(284): Result = 0x800705BB 2020-02-10 12:03:15, Error MOUPG CSetupHost::Execute(420): Result = 0x800705BB 2020-02-10 12:03:46, Error CSI 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #70# from Windows::Rtl::SystemImplementation:irectRegistryProvider::SysQueryValueKey(flags = 0, key = ad4 ('\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034] 2020-02-10 12:03:46, Error CSI 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #69# from Windows::Rtl::SystemImplementation::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts\', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034] 2020-02-10 12:04:47, Error DU DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057 2020-02-10 12:06:54, Error CONX 0xd0000034 Failed to add user mode driver [%SystemRoot%\system32\DRIVERS\UMDF\uicciso.dll] 2020-02-10 12:07:51, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005] 2020-02-10 12:08:42, Error CSI 00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #216262# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00550053000000 }) [gle=0x80004005] 2020-02-10 12:09:21, Error CSI 00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #557882# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 12 ): 65006e002d00550053000000 }) [gle=0x80004005] 2020-02-10 12:13:14, Error CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panther\automation.dat[gle=0x00000002] 2020-02-10 12:13:14, Error SP CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002] 2020-02-10 12:15:23, Error MOUPG Finalize: Error obtaining Update and Shutdown Key: [0x80070002][gle=0x000000b7] 2020-02-10 12:15:36, Error SP CFinalizeCriticalBoundary:oExecute: Cannot create hardlink betweeen C:\$WINDOWS.~BT\Sources\SetupPlatform.exe and C:\WINDOWS\System32\OOBE\SetupPlatform\SetupPlatform.exe. Error: 0x000000b7[gle=0x000000b7] 2020-02-10 12:15:36, Error SP CFinalizeCriticalBoundary:oExecute: Rollback in system context will not be registered.[gle=0x000000b7]
submitted by /u/DeusEx010101
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:)

 

Installation Hangs at Blue Windows Logo, Error Code C1900101-20017

The BIOS update suggestion posted above by @Jegler helped me, @guhanath. I was on version 1.10 and updated to 1.90. The steps I took after that were just doing the official Windows 10 upgrade procedure.

Then the Windows 10 installation went without a hitch, and I'm no longer on Windows 7. I'm going to consider this solved, thank you @Jelger for the suggestion to update the BIOS!

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?

 

Windows Updates failed to instal

I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

Step 1 Register DLL files.

=================

By trying this step, we can check if the update engines are working properly.



1. Close all instances of Internet Explorer.

2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



Note: There is a space between regsvr32 and atl.dll



3. Similarly, one by one, register the files listed below:



Regsvr32 msxml3.dll

Regsvr32 wuapi.dll

Regsvr32 wuaueng.dll

Regsvr32 wuaueng1.dll

Regsvr32 wups2.dll

Regsvr32 wucltui.dll

Regsvr32 wups.dll

Regsvr32 wuweb.dll

Regsvr32 qmgr.dll

Regsvr32 qmgrprxy.dll

Regsvr32 jscript.dll



Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



Step 2 Verify the relevant Windows Update services.

=========================================

1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

2. Double click the service "Automatic Updates".

3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

6. Then please click the button "Start" under "Service Status" to start the service.

7. Please repeat the above steps with the other services:



Background Intelligent Transfer Service

Event Log

Remote Procedure Call (RPC)



Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



If it still does not help, let's proceed to step 3.



Step 3 Reload the Update temporary folders.

===================================

One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net stop WuAuServ



2. Click Start, Run, type: %windir% and press Enter.

3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



Net start WuAuServ



Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.