Windows 10: Help with a sudden and unexpected BSOD Event. PC restarted due to a Bugcheck

Discus and support Help with a sudden and unexpected BSOD Event. PC restarted due to a Bugcheck in Windows 10 Gaming to solve the problem; Hello folks i just ran into my first ever BSOD on my new PC which I built some time ago. The BSOD occurred when i tried restarting my PC due to an... Discussion in 'Windows 10 Gaming' started by Tanmay Gangwar, Jan 9, 2024.

  1. Help with a sudden and unexpected BSOD Event. PC restarted due to a Bugcheck


    Hello folks i just ran into my first ever BSOD on my new PC which I built some time ago. The BSOD occurred when i tried restarting my PC due to an issue with the WIFI connection. My computer suddenly stopped networking and displayed no WIFI connections to connect to. I tried opening settings to toggle on/off the WIFI settings, but the whole page just froze. I was able to move my mouse interact with other applications, but the WIFI settings page was sort of non-responsive even though I could drag it minimizes it and close. On subsequent attempt to open WIFI settings it failed and by default ope

    :)
     
    Tanmay Gangwar, Jan 9, 2024
    #1

  2. System restart at unexpected times without BSOD.

    Hello,

    I'm using this OptiPlex 5055 Ryzen CPU desktop and have uploaded this system's specifications under the "2nd PC Spec" section of my profile.

    This system often restarts itself at unexpected times, despite the fact that no resource intensive application is run on it (not even the Solitaire game in Windows 10!). Possibly the heaviest application that is run on this system is the Google Chrome Browser! Otherwise, its use is largely limited to the Microsoft Office suite.

    I've disabled "Automatically restart" option under Advanced System Settings as follows:

    Help with a sudden and unexpected BSOD Event. PC restarted due to a Bugcheck [​IMG]

    Despite this, I don't get the BSOD. The system simply restarts.

    So the only option I could think of at my disposal was memory dumps (which thankfully are being created every time the system witnesses such restart!).

    I used Nirsoft's BlueScreenView and got the following output:

    Help with a sudden and unexpected BSOD Event. PC restarted due to a Bugcheck [​IMG]

    As you can see, the culprit seems to be ntoskernel.exe.

    However, a little reading over the internet suggested related to ntoskernel crash suggested that this is likely to be a drivers issue. But to my disappointment, when I validated this PC's drivers' status with Dell Command Update application, the system already had all relevant drivers installed and updated to their latest versions by Dell's standards.

    Help with a sudden and unexpected BSOD Event. PC restarted due to a Bugcheck [​IMG]


    I also ran the Passmark's Memtest86 testing tool on this system and no problems were reported.

    I've run out of ideas at this point so I decided to create this thread.

    I ran the Beta Log collector tool and the zip file is attached for your reference (please see DESKTOP-2OOD0RP-(2019-04-16_19-01-26).zip).

    Kindly suggest possible issues/troubleshooting steps/solutions.

    P.S.: I might be incorrect in posting this thread under the BSOD Crashes and Debugging Forum since this system isn't giving me an actual BSOD. So please let me know in case I migrate this thread to another forum.
     
    Ten64BitUser, Jan 9, 2024
    #2
  3. zbook Win User
    Bsod when downloading large files Bugcheck 124 memory_corruption.sys

    Most of the time bugchecks 124 are caused by malfunctioning hardware.
    In the debugging there was a misbehaving driver.
    With the driver uninstalled there will be an evaluation period (the longer the better)(ideally a week).
    Then a second evaluation period after reinstalling a new driver.
    If there are no BSOD or unexpected shutdowns / restarts then the troubleshooting will be completed.

    If bugcheck 9C or 124 reappears with the driver removed then proceed with steps 17 onward.
     
    zbook, Jan 9, 2024
    #3
  4. OneMoar Win User

    Help with a sudden and unexpected BSOD Event. PC restarted due to a Bugcheck

    New PC randomly restarting, Event 41 Kernel Power

    event 41 kernel power is pretty self explanatory its power related 41 only gets triggered due to a sudden loss of power without tripping a stop code or if the system hard resets without a BSOD
     
    OneMoar, Jan 9, 2024
    #4
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Help with a sudden and unexpected BSOD Event. PC restarted due to a Bugcheck

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