Windows 10: Help With Activating Windows And Access To a Hard Drive

Recently I had to change out stuff from my computer due to it being outdated and the motherboard not working, so I bought a new motherboard (B450 Tomahawk) and a new processor (Ryzen 2400G). I put everything back together and when I tried to start it up it would always go into a repair loop. I did some research and I found out I had to get another hard drive to be able to run windows properly, so I did. Everything installed correctly but now I have two more issues; I don't know how to activate windows since I don't have the activation key even though the license is linked to my account, and I can't access my files on my hard drive. Whenever I try to set the permissions to me it pops up with the error "Failed to enumerate objects in the container. Access is denied." I can't change everything back due to the other motherboard being broken and it won't let me start up with just my old hard drive from the broken motherboard. I have a lot of files that I need off of it so if anyone could help I'd be really thankful.

:)

 

Unable to access the external hard drive after upgrading to Windows 10

Hi Alan,

As you are facing issues with accessing the external hard drive after upgrading to Windows 10, do not worry we will help you with this issue.

Do provide us additional information to assist you better with this issue:

• What is the make and model of your devices?
• What exactly happens when you try to access the drive?
• What is the complete error message/ error code of this issue?
• Were you able to detect the device under Device Manager/ File Explorer?

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to check if there are any drivers with yellow exclamatory mark in the Device Manager.

• Press Windows + X from the keyboard, click on
  Device Manager.
• Right click on the detected driver, click on Properties
  and check the device status.
  

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
Fix: 'The Drive Where Windows is Installed is Locked'

 

Unable to access external hard drive after Anniversay Update on Windows 10

Hello,

Do not worry we will help you with this issue.

Do let us know the following to assist you better:

• What is the make and model of your devices?
• What is the complete error message/ error code while trying to access the hard drive?
  

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to contact the device manufacturer's website, download the latest chipset drivers, install them manually and check if it helps.

Installing the latest chipset drivers will help you to install the drivers for USB ports.

Refer to the article by Andre Da Costa to install drivers in compatibility mode manually :
How to: Install and Update drivers in Windows 10

Hope it helps. Try the above and update us the status of accessing external hard drive for further assistance.

Thank you.