Windows 10: Help with Blue Screen Errors on Windows 10

Hey everyone!Can someone help me analyze the cause of my BSODs?I recently updated my amd chipset drivers for my b450m motherboard and since then ive gotten 2 different bsod in like 3 hours of pc use while also experiencing some problems when launching the game Elden Ring, with the EasyAntiCheat launcher that it uses suddenly not working. I do not know if these issues correlate to one another, but i though i should mention them none the less. I will share both dmp files below.https://drive.google.com/drive/folders/1C19h_QkbM7A6L-iIeeV76qmCh-fucvR8?usp=drive_linkAny help would be very much appre

:)

 

blue screen error

Hi Charles,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

• What is the exact error message are you getting?

I suggest you to follow the troubleshooting steps from the below article and check if it helps.

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Blue Screen - intelppm.sys error - need help

Hi,

Thank you for writing to Microsoft Community Forums.

This error occurs when the intelppm.sys file is corrupted, you can try few of the troubleshooting methods below and check.

Method 1: Troubleshoot blue screen errors.

I suggest you to check the article Troubleshoot
blue screen errorsand follow the instruction according to the error you are receiving.

If you still face the issue, try below method.

Method 2: Run Dism command to restore Health.

1. Download Windows 10 ISOwith
   the help of this tool on your desktop.
2. Search for Command Prompt from the start menu.
3. Right Click on the ISO file and open with Windows explorer, it will be mounted as drive.
4. Right click and Run as Administrator.
5. Type in DISM /Online /Cleanup-Image /RestoreHealth /Source:F:\sources\install.wim
   on the command prompt.
6. Where F is the drive path of your Mounted ISO, change accordingly.
7. Hit Enter on the command prompt and let it repair.

If the issue still persists, follow the next method.

Method 3: Run in-place Upgrade.

You can check the article How
to perform an In-place Upgrade with Windows 10 Step-by-Step Guide.

If you need any further help you can reply to this post with more information.

Regards,

Amit Sunar

Microsoft Community –Moderator

 

Error. Blue Screen

Hi,

In addition to the above mentioned solutions by Community members, I would like to add the following:

Before we proceed I would like you to answer the following question:

• 
  What is the make and model of your computer?
  
• 
  Did you make any changes prior to the issue?
  

The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

I suggest you to follow the step below:

Step

I suggest you to refer the article below and check if it helps:

Troubleshoot blue screen errors

Resolving Blue Screen errors in Windows - Microsoft Support

Please get back to us with updated status, we will be happy to assist you.