Windows 10: Help with blue screen

I'm getting a blue screen every time I do something ,

Stop code : CRITICAL PROCESS DIED I was installing an update since last night , it had been running for 13 hours and it was stuck on 26% so I had to force shutdown. And now every time I boot up , I get a blue screen and the same stop code , I tried reset , going into safe mode , using scannow with the cmd nothing works .

I urgently need help as I have some assignments and important documents which I didn't backup (stupid mistake i know) .

I don't know what else to do so if anyone could help me out it would be great.

submitted by /u/zeliros
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:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Blue Screen of Deaths on a Daily

Hi,

Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
prior to the issue.

In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

Let us know how it goes after performing the suggested steps.