Windows 10: Help with Bsod DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hi,I would like to figure out the possible cause for this Bsod Im getting on my pc.Here is a link to dmp file: https://www.upload.ee/files/14739669/120822-6375-01.rar.htmlThanks!

:)

 

BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL

I have been getting random BSOD (DRIVER_IRQL_NOT_LESS_OR_EQUAL - Source: nwifi.sys) in the last 3 days. They seem to only appear when playing videos on YouYube, but it might be a coincidence.

What has changed in the last 3 days?

Nothing on the laptop itself. I plugged in a new keyboard and mouse (both USB), and a USB hub (USB-C).
I also installed new drivers for the Intel Graphics and "Intel(R) Dynamic Platform and Thermal Framework Manager" as suggested by Dell Driver Updater, but this was an attempt to fix the BSOD, which already happened before updating these drivers.

What are the laptop info and specs?

• Text version: MEGA
  
• Speccy version (can be imported into Speccy): MEGA
  
• MsInfo32 Output: MEGA
  

Most recent dump files?

This is the content of C:\Windows\Minidump: (all 3 are the most recent BSOD dumps and match with the date and time of the BSODs)

MEGA
MEGA
MEGA

What have you tried?

I have checked with the Dell System Detect utility to see if all the drivers were up to date; 2 weren't and I updated them (as written above) but that didn't solve the issue.

I have cleaned the system Registry with the CCleaner utility, but that didn't solve the issue.

What can I do?

EDIT:

Upon suggestion, I updated the killer drivers.
All seemes fine of a while, then, after the laptop went to suspended state, I noticed the external mouse stopped working, while the touchpad worked.
After plugging and unplugging, I rebooted.
Laptop stuck to reboot for 6 min (usually takes 6 seconds) then BSOD: DRIVER_POWER_STATE_FAILURE.

Log:

MEGA

 

BSOD - driver_irql_not_less_or_equal (l1c63x64.sys)

Hi Seung,

Sorry for the inconvenience caused by BSOD - driver_irql_not_less_or_equal (l1c63x64.sys).

Please let us know the make/model of your computer.

The L1C63x64.sys is the Atheros LAN driver and I would suggest to uninstall and reinstall the Atheros LAN driver but install the latest Atheros LAN driver by visiting the manufacture's website and avoid using any LAN driver available though Windows Update.

However the problem could also be with any VPN software and other software so make sure you have the latest version of each of these software.

If the errors continue uninstall the VPN software and check if the issue persist.

Hope this helps. Get back to us for further queries for BSOD - driver_irql_not_less_or_equal (l1c63x64.sys). We are happy to help!

 

BSOD Error: "DRIVER_IRQL_NOT_LESS_OR_EQUAL" on Windows 10

Hi David,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the internet connection with BSOD error. Do not worry we will help you with this issue.

DRIVER_IRQL_NOT_LESS_OR_EQUAL:

This Stop error message usually occurs during installation when there was an attempt in kernel mode to touch pageable memory at too high a process
internal request level (IRQL). Typically, this error occurs when a driver uses an incorrect memory address. Other possible causes of this error include an incompatible device driver, a general hardware problem, or incompatible software.

As this seems to be an issues with the network drivers, try the below troubleshooting steps and check if it helps.

Method 1: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click onView all.
• Click on Network Adapter Troubleshooter.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

If the issue still persists then,

Method 2: I suggest you to download the latest drivers from the manufacturer's website before uninstalling. Later, uninstall the existing drivers, install them and check if it helps.

Step 1: To uninstall drivers, follow these steps:

• Press Windows key + x key on your keyboard.
• Select Device manager.
• Expand Network adapters. Right-click on the device and click
  Uninstall.
• Restart the computer and check if the issue persists.

Step 2: I suggest you to refer to the below article by
Andre Da Costa about:
How to: Install and Update drivers in Windows 10, install the drivers and check if it helps.

Hope it helps. Try the above troubleshooting steps and update the status of this issue for further assistance.