Windows 10: Help with Citrix Worksplace install causing Audio Issues

I'm exhausting all possible resources looking for a possible solution as Citrix have indicated that altough they provide the Workspace app as a platform they do not support it. Apparently my organisation IT support is supposed to provide this, however, I am installing it on a personal computer and experiencing issues at install which effects Windows prior to configuration or access of my organisations landing space so there is little they can do to support either.The issue: almost immediately at completion of installation of the Citrix Workspace app, my audio and microphone stop working, no ou

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Unable to install Citrix Receiver 4.3 on Surface Pro 3 Windows 10

Hi John,



Thank you for posting in Microsoft Community. We appreciate your interest in Windows 10.



I understand the inconvenience that you are unable to install
Citrix Receiver 4.3 on Surface Pro 3, we will help you to resolve this issue



This issue is due to the compatibility of the app in Windows 10.



Step 1: I suggest you to check with the compatibility of the app in Windows 10.

Windows Compatibility Centre and try to install the compatible versions of the app.

Step 2: Follow the steps given below to Install Citrix receiver.

• Type Windows app store in the
  Search box from the desktop and select it.
• Type Citrix receiver.
• Click on Citrix receiver from Windows store and click on Install.

I suggest you to install it in Compatibility mode on Windows 10.

Compatibility mode runs the program using settings from a previous version of Windows. Try this setting if you know the program is designed for (or worked in) a specific previous version of Windows. To change compatibility settings
manually for a program, right-click the program icon, click Properties, and then click the
Compatibility tab.

To change compatibility settings manually for a program, right-click the program setup file (publisher pro 22), click
Properties, and then click the Compatibility tab. Click on
Run this program in compatibility mode for and select the Operating System (As you prefer).

Hope this helps. Feel free to contact us for any further issues on Windows Operating System, we will be happy to help you.

 

Microsoft and Citrix Partner to Help Customers Move to the Cloud

Read more: Microsoft and Citrix Partner to Help Customers Move to the Cloud | In the Cloud

 

App on Citrix receiver not displaying properly since upgrade to Windows 10

Hi,

To assist you further, let me ask you:

• Did you update the Citrix App after upgrading to Windows 10?

I suggest you to follow the below steps and check if it helps:

• Check for latest update of Citrix App on Windows Store.
• Run the troubleshooter for Windows apps.

Refer the link below:

Fix problems with apps from Microsoft Store - Microsoft Support

If the issue still persist please check with the developer of the app in the link below.

http://support.citrix.com/

I hope the information is helpful and if you need any other assistance on Windows, we’ll be glad to help you.

Thank You.