Windows 10: Help with diagnosting BSOD

Discus and support Help with diagnosting BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi. Running dual screen set up (XV273 and XB271HU) 1600x asus crosshair 6 2080ti g skill trident z 3200 ram Before problem surfaced have not changed... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by kristapsl, Sep 30, 2020.

  1. kristapsl Win User

    Help with diagnosting BSOD


    Hi.
    Running dual screen set up (XV273 and XB271HU)
    1600x
    asus crosshair 6
    2080ti
    g skill trident z 3200 ram

    Before problem surfaced have not changed hardware or updated drivers or added extra software

    Getting blue screen when gaming (most of the time when going between screens or resizing a game but can also happen on game load, or just gaming) mostly 6 problems below. Also it can BSOD in couple minutes on load game or over 30 min gaming,
    - event id 41, 117, 144 or 161
    - "system service exception" or "critical process died"
    - Also not every time dump file has been created (probably to make diagnostic even worse)

    What I have done so far:
    - Checked all the Temperatures - they are ok
    - Removed all OC
    - Bios update even tried last Bios what worked.
    - Reseted many times rams, gpu
    - Tried different pcie slots
    - switched dp cables and connections
    - run one monitor at the time
    - Clean windows install + drivers
    - Run different rams (done health checks) (one ram at the time), all healthy
    - Checked hdd (run one by one, done health checks, installed on differend drives windows running only one drive), all good
    - Run with minimum hardware, boot drive, one ram, pump (different configurations)
    - run verifier, sfc / scannow, DISM /Online /Cleanup-Image /RestoreHealth nothing found/fixed
    - installed drivers what been working before
    - Run windows, with and without system updates

    Strange things besides above:
    -Couple times when entered Bios keyboard and mouse did not work. Had to restart pc to get them working
    -when pc been turned on monitors wakes up in strange way now, wakes up main monitor shows asus logo, switches to other and shows some dots circling, and then back to main monitor for windows log in.
    - might be because of bios update, but now have a white - blinking in main monitor at upper left corner before entering bios
    - Sometimes when opening some aplication monitor (one or both) goes to sleep and takes a long time to awake.
    - once when both monitors were conected on windows install half way through, before message "gathering info, it can take some minutes" main monitor went to sleep and windows install continued on other.


    Any suggestions, advice, help, etc

    :)
     
    kristapsl, Sep 30, 2020
    #1

  2. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Sep 30, 2020
    #2
  3. BSOD Help!

    Disable hardware accel in your browsers. Also aumha.org for bsods listing. Turn on power saving for your gcs(set to oc in games but not webbrowsing)
     
    eidairaman1, Sep 30, 2020
    #3
  4. axe0 Win User

    Help with diagnosting BSOD

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums Help with diagnosting BSOD :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    Help with diagnosting BSOD [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
Thema:

Help with diagnosting BSOD

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