Windows 10: Help with dual monitors

I’m having trouble with dual monitors. Windows does not detect the second monitor however both monitors display like they’re in mirror mode. Changing the display mode to extend doesn’t change anything.

submitted by /u/Just_A_Little_Hunter
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:)

 

Trouble with 2 monitors

Hi Tim,

Thank you for posting your query in Microsoft Community.

I suggest you to change the settings to Extended Monitor and check if it helps.

Please follow below steps:

• Right Click any ware of the Desktop, and launch Personalization.
• Go to dual monitor settings under personalization, and change it Extended Monitor.

Please get back to us for future support, we’ll be glad to assist you further.



Thank you.

 

Dual Monitor Setup & Speakers

Hi,

There are several factors which could prevent your dual monitors and your speakers from working properly. In order for us to effectively assist you with your concern, we just have a few questions for you:

• Are you getting an error message/code when trying to run the dual monitors?
• Have you tried running the hardware troubleshooter?
• Have you tried running the System File Checker tool?
• What troubleshooting steps have you already performed?

Regards.

 

Dual monitors

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to use Dual monitors on the computer after updating Radeon software. I’ll certainly assist you with the issue.



However, please let us know:

• Do you see the second monitor detected when you go to Display Settings?
  
• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  
• What is the Make and model of the computer?
  

If you do not see the second monitor in Display Settings, I would suggest you to click on Detect and see if the second monitor gets detected.



Since you are facing this issue after updating the Radeon software, you may want to try rolling back the driver and see if that helps.



To do this, refer the steps mentioned below:

1. Press Windows key + X, and select Device Manager.
2. Expand Display adapters.
3. Right click on the Radeon Driver and select Properties.
4. Navigate to the Driver tab and click on Roll Back Driver.
5. Restart the computer if prompted.

Let us know the results. If the issue persists, we will certainly assist you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator