Windows 10: Help with Error: Blue Screen Error: DPC_WATCHDOG_VIOLATION. Event log:Critical Event ID 41,...

Hoping someone can help with error a friend is having with a pc I built for them.Their system blue screen with a error of DPC_WATCHDOG_VIOLATION. Tried to offer help but not comfortable working on an error remotely.The event logger is saying a critical event ID of 41 with a bugcheck code of 307Have got a .dmp file and output of system information in link below. Hoping someone can help me identify what is the issue, hoping its just a driver.https://www.dropbox.com/scl/fo/0yenr1hh3eo54c1l5bzbd/h?dl=0&rlkey=jgpfk115v2in92tt3u1b02r1b

:)

 

Blue screen Event ID 41

Hello,

I received a blue screen. Here is the link for the files that you request for the debugging

New folder 1

Below are the details from the crash:

Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 21/02/2022 23:28:17 Event ID: 41 Task Category: (63) Level: Critical Keywords: (70368744177664),(2) User: SYSTEM Computer: DESKTOP-B6NN213 Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly. Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 41 8 1 63 0 0x8000400000000002 149404 System DESKTOP-B6NN213 127 0x8 0xffffbc81d97a0e70 0xffffea893c838fe0 0xfffff8001f08d574 0 0 0 0 false 0 0 false 0 0 false

 

Critical Error Event id 41

1. Device type: PC

2. Who made it and model: Intel core i5, 4670. db85fl motherboard, assembled.

3. OS type: Pro

4. Current build. 15063.674

6. Its happening in idle mode also everywhere....

7. no errors, just restarts...

in event log it says critical error 41

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator