Windows 10: Help with Error : Critical Event ID 41, Kernal Power - Bugcheck Code 278

Anyone able to help diagnose an error I'm having with my desktop.Thought it was because of a partial component upgrade motherboard and CPU but error has continued even after fresh install of windows onto new SSD.Hoping someone has debug skills and can tell me where I've gone wrong. Hoping its a driver issue.Have got a .dmp file and saved the output of msinfo32.https://www.dropbox.com/scl/fo/6rx4otpglqlovwul0qjhs/h?dl=0&rlkey=c9naiqph64hpsovrl7lwgxqvd

:)

 

Kernel power Event ID-41 (Bugcheck code 278)

Hi,

I have been getting the kernel power Event ID 41 issue for 2-3 months but i have not been able to find a possible fix for it. I checked the Bugcheck code reference from:

Bug Check Code Reference - Windows drivers

The Bugcheck code shows that it is a video_tdr_failure issue. I'm not sure what could be causing the issue nor do I know what is the thing I should do to fix it.

I've already tried several fixes like:

1. A clean installation of windows
   
2. Disabled all kinds of OC
   
3. Updated bios to the latest version
   
4. Updated GPU driver to the latest version
   
5. Checked for windows integrity violations using cmd
   

Unfortunately, none of them have worked.

My PC specs:-

Prcoessor-Intel i5 11400f

GPU-Inno3d rtx 2060

Power supply-Deepcool PF650

Ram-Adata XPG D30 8gb 3200mhz X 2

Motherboard- Msi h510m-a-pro

This error mostly occurs when I am watching a video, live streaming on discord or listening to songs on Spotify. Never happens while gaming.

I'd be very thankful if you could provide a suitable fix for the problem as it's really annoying.

Thanks

 

kernal power 41

Hi

Can anyone help me, I am not computer savvy, my computer is a Lenova , and when I am looking at web pages, I get a message that they are not responding, I checked the event viewer, it says there are 49 critical events Kernal Power event ID 41 .

How do I remove these and what is causing it

.

Thanks for any help

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator