Windows 10: Help with figuring out what's causing my PC to randomly shut off?

Discus and support Help with figuring out what's causing my PC to randomly shut off? in Windows 10 Gaming to solve the problem; My PC will randomly power off suddenly when playing games for a non-specific amount of time.Viewing the event logs show a Critical level event with... Discussion in 'Windows 10 Gaming' started by SheWantsThaDJ, Jan 26, 2024.

  1. Help with figuring out what's causing my PC to randomly shut off?


    My PC will randomly power off suddenly when playing games for a non-specific amount of time.Viewing the event logs show a Critical level event with Event ID 41 and Source Kernel-Power. I'm afraid it may be a power supply issue, but I wanted an opinion. I'm currently running Windows 11 64-bit. And my PC specs are:Ryzen 5 7600X 2x16GB GSkill Flare X5 5600AsRock Challenger D 6700XT Corsair SF750AsRock B650E PG-ITX SFF Case w/ PCIe 4.0 riser500GB 970 Evo, 1TB Intel 670pHere is a link to my most recent logs I savedThanks!

    :)
     
    SheWantsThaDJ, Jan 26, 2024
    #1
  2. Louie_101 Win User

    My PC shuts off randomly

    Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

    I'm sorry that you're having trouble with your pc shutting off by itself randomly. I would highly suggest you to check this link and follow the steps provided by Greg Carmack to fix this issue:

    https://answers.microsoft.com/en-us/windows/for...

    Hope this information helps

    Sincerely,

    Louie
     
    Louie_101, Jan 26, 2024
    #2
  3. PC shuts down randomly when idle

    Hi Lunar,

    The issue you're having with your computer which is randomly turning off can be caused by a conflict brought by some third-party software that are loaded on start up. To isolate the issue, we suggest that you perform a clean boot using the steps in this

    article
    . This will exclude any third-party software that might be causing the issue.

    Update us on the status of the issue.
     
    Angela Pun, Jan 26, 2024
    #3
  4. Rose Cal Win User

    Help with figuring out what's causing my PC to randomly shut off?

    HP Notebook shuts down randomly

    Hi David,

    It is possible that your Notebook shut downs randomly due to corruptions. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages?
    • Are you referring to Internet Explorer or Microsoft Edge?
    • What troubleshooting steps have you done so far?

    Meanwhile, we suggest that you follow that steps in this
    article
    to scan for corruptions and restore corrupted system files. If the issue still persists, we recommend that you perform the instructions to restore Windows corruptions error by clicking on this

    link
    .

    Keep us posted if you need further assistance.
     
    Rose Cal, Jan 26, 2024
    #4
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Help with figuring out what's causing my PC to randomly shut off?

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