Windows 10: Help with having separate rdp instances to same computer

We have a computer with some specialty software that takes a couple hours to set up, we can’t use VNC due to it it not being encrypted and don’t want to open up our ssh ports to tunnel it. Is there a way to remote into a windows 10 desktop that doesn’t effect the user of the physical machine?

submitted by /u/LilBabyVirus5
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:)

 

RDP

Hi Nikki,

We can see here that you are having issues using (RDP) Remote Desktop Protocol on your computer. There are several reasons why you are experiencing this concern. To set your expectation, we will be doing some troubleshooting steps to isolate
this problem. Before we proceed, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
• Is this the first time that you encountered this problem?
• When did you notice about this issue?
• Can you send us a screenshot with the error message that you are getting? Note: Please do not include any personal information.

 

RDP

• Any changes made on the computer prior to this concern?
  
  Initially when we received the problem there wasn't any changes made on the computer since we couldn't figure out the problem, we upgraded the pc to windows 10. It fixed the problem momentarily and then it starts again. Then we re initiated the upgrade the
  same day I wrote this post and it was fixed again and then on today the issue is back

• What troubleshooting steps have you tried so far?
  
  In the past we would delete the MS Licensing Protocol folder as suggested by so many other posts and restart the RDP connection ad administrator to rebuild it. This time around it didn't fix anything. Like I said previously we've tried to upgrade the PC and
  the fix is temporal

• Is this the first time that you encountered this problem? No

• When did you notice about this issue? I'm not sure when it started because I haven't been on this project that long but I would say within the last month based on me. Based on other conversations this has happened in the past.

• Can you send us a screenshot with the error message that you are getting? Note: Please do not include any personal information.
  
  Sure
  
  

 

I have some issue with the power in my computer as the Computer Wakes Up Automatically. Please help.

Hello,

We appreciate your persistent patience on this issue.

I suggest you to check if the same issue occur when logged in through a different Local Administrator user account.



Follow the steps mentioned below:

• Assuming that you are already logged on to your user account in Windows 10, click the Start button.
• From the Start menu, click your name from the top of the left pane.
• From the displayed options click Sign out.
• From the login screen, click to the different user account you want to switch to.

However, if you do not have a separate user account, I suggest you to create another Local administrator user account by referring to the Microsoft article here: Set
up accounts.

If it still does not help, I suggest you to look for the events which caused the computer to wake up in the Event viewer.

To view activities in Windows, I suggest you to open the Event Viewer. To do so, follow the below steps.

• Go to the Control Panel and choose to click on the
  Administrative Tools icon.
• The above action will open up a new window of the Administrative Tools where you will see the
  Event Viewer.
  

Kindly let us know the results and we would be happy to help you further.

Thank You.