Windows 10: Help with HDR

Hey guys so I’m sorry if this isn’t the right place to ask , but I turned the option HDR on and it made my monitor goes black and shows only no signal , i don’t really know what to do I have found no similar problem online If anyone knows how to fix that Please help me

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:)

 

HDR

Hello! I am an Independent Advisor, I would love to help you out!

The display needs to be HDR capable as well.

To enable HDR please see the steps referred to in this article:

https://support.microsoft.com/en-us/help/404026...

 

HDR streaming not turning on.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern that the HDR streaming is crashing in your laptop. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?

However, we would like you to update the display/graphics driver to the latest version and also suggest you to refer this article and let us know the status of the issue:

Stream HDR video on Windows 10



We await your response,



Aditya Roy

Microsoft Community – Moderator.

 

Broken HDR over display port 1.4

Hello,

Thank you for writing to Microsoft Community Forums.

1. What is the make and model of your monitor?
   
2. Were you able to use HDR, prior to this issue?
   
3. Was there any major change or update on your system, before which you were able to use the HDR option over display port 1.4?
   

Reply with the status of the issue, in-order to assist you with appropriate troubleshooting steps.

Hope it helps,

Sandeep Kumar M

Microsoft Community – Moderator