Windows 10: Help with Microsoft contact please

I’m trying to reset my Acer laptop and it won’t reset to factory settings, Acer tried to help me,so I need to contact Microsoft. I’ve forgotten password to laptop but also have no idea of the answer to one of the security questions as it’s asking my childhood nickname - I didn’t have one! Help. I can’t contact Microsoft via on line as the details to this laptop are different to other products I’ve got. I need to speak to someone.

:)

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Contact names in contact list

I have a list of contacts in my outlook.live account that are listed in numerical order by office number, e.g. “101 Larry” “Smith” is the first and last name for Larry Smith in office 101. This method has always resulted in a perfectly numerically ordered contact list, until recently. Now, when I add Larry to my contact list, Outlook only shows Larry’s email address, no name, no office number. Any help / suggestions would be so greatly appreciated. I’ve tried using customer support before, not looking forward to that ordeal again.

 

Outlook on Android - contacts

No. Also I followed the steps on Manage suggested recipients in the To, Cc, and Bcc boxes with Auto-Complete


https://support.microsoft.com/en-us/...7-66b037bce23e

cleared this list (Empty Auto-Complete List.)
disabled the option ("Use Autocomplete list..") and again cleared the list
relaunched Outlook in between
still those very old email addresses show up.

I give up.

Many thanks for trying to help.