Windows 10: Help with multiple different blue screen crashes.

Discus and support Help with multiple different blue screen crashes. in Windows 10 Gaming to solve the problem; I have recently purchased an hp victus 15L with a 12400 i5 core and 3060, and it constantly randomly blue screens with generic kernel or irql errors. I... Discussion in 'Windows 10 Gaming' started by noobsaibro, Dec 15, 2023.

  1. Help with multiple different blue screen crashes.


    I have recently purchased an hp victus 15L with a 12400 i5 core and 3060, and it constantly randomly blue screens with generic kernel or irql errors. I have tested the memory multiple times, nothing. I've done a full system scan, nothing. The dump files keep seemingly pointing at driver issues, but i've updated them multiple times. I've even used driver verifier and it has not helped at all. If anyone can get anything extra out of these dump files it would be much appreciated. Dump files

    :)
     
    noobsaibro, Dec 15, 2023
    #1

  2. Getting 3 different blue screen errors multiple times a day

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    Before we proceed I would like you to answer the following question:

    • could you please mention the exact error message that you are getting?
    The issue might occur due to Viruses, or something changing/deleting in Registry Files, a failure during Bootup, or a corrupt file which could be due to age of a computer or viruses or somebody tampering with files.

    I suggest you to follow the step below:

    Step

    I suggest you to refer the article below and check if it helps:

    Troubleshoot blue screen errors

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Please get back to us with updated status, we will be happy to assist you.
     
    Amrita Bhattacharjee, Dec 15, 2023
    #2
  3. Law-II Win User
    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Dec 15, 2023
    #3
  4. Rose Cal Win User

    Help with multiple different blue screen crashes.

    Blue screen crashes

    Hi Howard,

    We would like to know if you're still experiencing blue screen errors. If yes, the error WHEA_UNCORRECTABLE_ERROR message you received may possibly occur due to a hardware error.
    To efficiently assist you, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot WHEA_UNCORRECTABLE_ERROR.

    If the issue still persists, I recommend that you follow the steps in this
    article on how to troubleshoot blue screen errors. You can choose when did you get the error and perform
    the instructions.

    Let us know if you need further assistance.
     
    Rose Cal, Dec 15, 2023
    #4
Thema:

Help with multiple different blue screen crashes.

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