Windows 10: Help with my background screen.

Today I tried to change my background and I found with this problem (it's the same, just in spanish) in my background app settings. Here is the same problem from another user in english (https://me.me/i/background-related-...ttings-aa-do-c586bdad9879460ebc97c2a809431f0c).

I couldn't find any solutions, why is this happening? I'm not even using SkyDrive or Remote Access.

submitted by /u/fuckingsocialism
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:)

 

Black Lock screen BACKGROUND

Hi Bill,

Let us know the make and model of your computer.

Let us try few of the troubleshooting steps below and check if it helps.

Step 1: Try to set the lock screen background to picture and check if the issue persists.

Step 2: I suggest you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Step 3: Update the Display Adapter drivers.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Update Driver Software.
• Restart the computer.

Hope it helps. Reply to the post with an updated status of accessing the lock screen background for further assistance.

Thank you.

 

changing the background images

Hi,

In order to help you better, could you please confirm a couple of things.

• Have you made any changes on the computer prior to the issue?
• Are you referring to desktop background image or lock screen image?

I suggest you to follow the below steps to change the background picture and check if it helps.

• In the search type as ‘Settings’ and click on it.
• Select ‘Personalization’, under ‘Background’ option select as ‘Picture’.
• Under ‘Choose your picture’ select any picture accordingly or you can browse the picture from your computer.

You may refer to the below link and check if it helps.

https://support.microsoft.com/en-us/help/17144/windows-10-change-desktop-background

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.

 

Background applications

Hi Robert,

We understand that you don't want some apps to run on the background of your computer. What we suggest is to
control which apps are allowed to run in the background. To see which apps have permission, just follow the below steps:

• Open the Start menu or Start screen and select “Settings.”
• Click or tap the “Privacy” icon in the Settings.
• Scroll down to the bottom of the list and select “Background apps.”
  
• You’ll see a list of apps that have permission to run in the background with an “On/Off” toggle.

Just bear in mind that, apps normally run in the background to update their live tiles, download new data, and receive notifications. If you want an app to continue performing these functions, you should allow it to continue running in
the background.

Feel free to update us with the results.