Windows 10: Help with new error messages on Thinkpad

Discus and support Help with new error messages on Thinkpad in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I recently deleted a Bloomberg app from my computer using the Uninstall feature, and I also removed some pictures to free up space on my system.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JenV1, Dec 11, 2020.

  1. JenV1 Win User

    Help with new error messages on Thinkpad


    Hello, I recently deleted a Bloomberg app from my computer using the Uninstall feature, and I also removed some pictures to free up space on my system. I'm hoping someone can help me figure out the cause of the following messages I've been receiving when opening various applications on my ThinkPad laptop:


    Upon starting up the laptop:

    "Lenovo.Modern.ImController.PluginHost.CompanionApp.exe

    The exception unknown software exception 0xe0434352 occurred in the application at location 0x0000000077164662."


    I also receive the following message when opening PowerPoint:

    "Sorry, for some reason PowerPoint couldn't load the C:\blp\API\Office Tools\BloombergUIPPT.ppa add-in."


    And this one when opening Microsoft Word:

    "Bloomberg Office tools folder not accessible"


    And this one when opening Excel:

    "Sorry, we couldn't find C:\blp\API\Office Tools\BloombergUI.xla. Is it possible it was moved, renamed or deleted?"


    Any help would be greatly appreciated, thank you

    :)
     
    JenV1, Dec 11, 2020
    #1
  2. n2bn2b Win User

    Error Message when updating from Win-7 to Won-10

    Bree
    I followed your suggestions (2nd Aug 19) for installing Win-10. Made the bootable flash drive successfully through the media creation tool. But when I attempted to upgrade and activate to Win-10 (64 bit) from within Win-7 (Pro-32 bit), I got the following error message:

    Error # OxC1900101-Ox20017. " The installation failed in the SAFE_OS phase with an error during BOOT operation"

    I read the diagnostics under this error number and carried out the proposed fixes, i.e. update Win-7, uninstall Malwarebyte antivirus, disconnect all external hardware, e.g. printer, scanner, external hard drives. I then tried to repeat the steps to do the upgrade through the Win-10 bootable flash drive as before. Got the same error message.
    Appreciate any further comments and suggestions as to (a) what does a failure in the SAFE_OS during boot operation mean, (b) what can I do to solve it. Is this anything to do with the hardware in my computer? I listed these in my first posting above.
    Thanks for any help
     
    n2bn2b, Dec 11, 2020
    #2
  3. Windows Update Error Message 0x80070543


    Ya Ya Ya, there's over a hundred threads like this, ...

    Anyway, started getting this error message a few days ago, and done a lot of searching on this error message, apparently it's not, uncommon.

    In particular, the (currently) 4 updates that are being affected are:
    • Update for Windows 10 Version 1511 (KB3173428) - Error 0x80070543
    • Security Update for Windows 10 Version 1511 (KB3172729) - Error 0x80070543
    • Security Update for Adobe Flash Player for Windows 10 Version 1511 (KB3174060) - Error 0x80070543
    • Cumulative Update for Windows 10 Version 1511 (KB3176493) - Error 0x80070543

    The actions I've taken to date are:
    1. Uninstalled firewall program (comodo)
    2. Uninstalled anti-virus (Avast)
    3. Reset the windows update catalog on local machine.

    So the above errors are with the above done.

    What other steps should I be taking to resolve the issue?

    Below is notations for when I actually add to this thread.


    1. Attempted to use the troubleshooter, no dice.
     
    cDreamDancer, Dec 11, 2020
    #3
  4. Mussels Win User

    Help with new error messages on Thinkpad

    the witcher demo

    ^ what they said will both work. i suggest updating directX, and in the future please try and list the exact error message... and i want a muffin.
     
    Mussels, Dec 11, 2020
    #4
Thema:

Help with new error messages on Thinkpad

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