Windows 10: Help with Pen and Touch Support - MS 10 Pro Version 1909 on IFP's internal PC

Discus and support Help with Pen and Touch Support - MS 10 Pro Version 1909 on IFP's internal PC in Windows 10 Ask Insider to solve the problem; I have a 75" Clear Touch Interactive IFP with an internal PC running Windows 10 Pro Version 1909. All of the firmware and software is up to date and... Discussion in 'Windows 10 Ask Insider' started by /u/Dru_Pac21, Feb 26, 2020.

  1. Help with Pen and Touch Support - MS 10 Pro Version 1909 on IFP's internal PC


    I have a 75" Clear Touch Interactive IFP with an internal PC running Windows 10 Pro Version 1909. All of the firmware and software is up to date and for some reason, the touch points I have available have been reduced from 20 to 2. I have power cycled the device, removed and reattached the internal PC, disabled/enabled the HID touch screen drivers, uninstalled and reinstalled the touch screen drivers, restarted the PC, ran a driver booster software, and nothing will restore the 20 touch points. I have extensively searched the web with no luck on suggestions.

    I know it's not an issue with the IFP itself because when I plug in an external Windows PC via HDMI/USB cables, I get all 20 points of touch. Additionally, the Android OS of the panel has all of the touch points.

    Anyone have ideas on how to resolve this and restore multi-touch on the IFP?

    submitted by /u/Dru_Pac21
    [link] [comments]

    :)
     
    /u/Dru_Pac21, Feb 26, 2020
    #1
  2. BrettCA Win User

    Yoga 920 2-in-1 no longer touch screen after Version 1909

    My Lenovo Yoga 920-13IKB is a 2 in 1 laptop running Windows 10 Home. Meaning full Active S Pen and Touch screen. After installing the Version 1909 update, it's Device Specifications (via Windows Settings) Pen and touch: No pen or touch input is available
    for this display. In Device Manager/Human Interface Devices, no HID Touch screen device or driver is available. The Wacom Device cannot start. I'm assuming because Version 1909 eliminated the pen and touch support.

    I've reinstalled Win 10 Home, ran a driver update scan via Lenovo. It identified a "Touch Panel Pen Driver - 10" driver to be updated. Update the driver and reboot and nothing has changed. Start the Lenovo Pen Settings App and get a message that
    the Wacom Pen Driver is required. Odd, since the Wacom Device won't start as stated above. Follow the Lenovo Pen Settings link to download the Wacom Pen driver, install it, no change in functionality.

    So, I ask, Microsoft, where is the fix given that your 1909 update was the cause? I cannot see any logic to a Windows update causing a physical hardware device to fail.

    I'm supporting a family member's Dell 15R 2 in 1 and WILL NOT update it to 1909 until I get a fix for the Lenovo.

    Lenovo places the blame on Microsoft. So how does this get fixed?

    Brett
     
    BrettCA, Feb 26, 2020
    #2
  3. Brink Win User
    Support for Pen with Windows Application Driver v1.1 Preview


    Source: Announcing support for Pen with Windows Application Driver v1.1 - Preview available now - Windows Developer Blog
     
    Brink, Feb 26, 2020
    #3
  4. Brink Win User

    Help with Pen and Touch Support - MS 10 Pro Version 1909 on IFP's internal PC

    Support for Pen with Windows Application Driver v1.1 Preview

    Source: Announcing support for Pen with Windows Application Driver v1.1 - Preview available now - Windows Developer Blog
     
    Brink, Feb 26, 2020
    #4
Thema:

Help with Pen and Touch Support - MS 10 Pro Version 1909 on IFP's internal PC

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