Windows 10: HEVC CODEC Not Installing Automatically

Hi



In spite of updating windows version 10 and buying HEVC Codec extension, I am not able to install the codec. What should I do? Wondershare Filmora will not import media files.

:)

 

Installation of HEVC codec

Any attempt to install HEVC codec, purchased from MIcrosoft Store, is a failure. What can be the reason?

 

58 Error dialogs from app when HEVC Video Extension Window Store codec is installed.

Hi Kraig,

You might be experiencing this issue because of corrupted codec files. To help us identify the cause of this error, we would like to know the following information:

• Which app are you using to open and play your media files?
• Have you installed any codec packs on your computer?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you download and install the
official Codec packs from Microsoft. These packs can correct problems experienced with previously-downloaded codecs.

We look forward to your reply.

 

Windows 10 getting HEVC H.265 Codec to use Hardware Acceleration

Playing HEVC H.265 videos using Windows Media Player and GoPro Quik then the 4k 60 fps video appears all stuttering and becomes a slideshow. The CPU usage is going through the roof and it's not using Hardware Acceleration. I have installed the "HEVC Video Extensions" from Microsoft Store. When I use the app "Movies & TV" for playing the video file then it uses around 1% CPU and Hardware Acceleration seems to be enabled.

How can I get Windows Media Player and GoPro Quik to use Hardware Acceleration?

"HEVC Video Extensions from Device Manufacturer" (Free version that works with licence software like GoPro Quik): https://www.microsoft.com/en-us/store/p/hevc-video-extension/9n4wgh0z6vhq

I have tried following:

1. Uninstall all codecs, also the "HEVC Video Extensions" from Store: Windows Media Player plays only the sound, screen is black. Unable to open video in GoPro Quik
   
2. Installed K-Lite Codec Pack (w/HEVC codec): Windows Media Player plays the video with both video and audio smoothly. The playback is hardware accelerated as it only used 1% CPU. Unable to open video in GoPro Quik
   
3. Install "HEVC Video Extensions" from store (Regardless if K-Lite is installed or not): Windows Media Player plays video with both video and audio but it's stuttering. Playback is not hardware accelerated and it uses near 100% CPU. GoPro Quik is now able to open and edit the video but it's stuttering, using 100% CPU on playback and hard to edit the movie
   

System specifications:

• Windows 10 Pro N, Version 1803, OS Build 17134.165
  
• Intel i7-8700K @ 3.7Ghz (8th gen, coffee lake, newer then Kaby Lake)
  
• 16 GB Ram
  
• Nvidia GeForce 1070 GTX (Driver version 398.82 which is the newest)
  

One solution would be using software like Handbrake to convert the video file from H.265 to H.264, but I consider that a "hack" as this really should work with my system spec.