Windows 10: HEVC drivers broken by upgrade to Windows 11 Pro 22H2 22621.521

Discus and support HEVC drivers broken by upgrade to Windows 11 Pro 22H2 22621.521 in Windows 10 Software and Apps to solve the problem; Prior to upgrading to 11 Pro 22H2, HEVC had been purchased and installed on a 2022 Alienware laptop. Post the upgrade, there is no option to remove or... Discussion in 'Windows 10 Software and Apps' started by TD4D, Oct 11, 2022.

  1. TD4D
    TD4D Win User

    HEVC drivers broken by upgrade to Windows 11 Pro 22H2 22621.521


    Prior to upgrading to 11 Pro 22H2, HEVC had been purchased and installed on a 2022 Alienware laptop. Post the upgrade, there is no option to remove or reinstall the HEVC drivers in the Microsoft Store see image 1 or via Add and Remove Programs where it doesn't appear at all.Trying to open a 2019 .MOV file created on an iPhone results in a perpetual 'Checking codec availability' message image 2. Escaping out of 'Checking codec availability' results in 'We can't open <image name>. You don't have permissions to access the file 0x80070005.The file, and all other .MOV files regardless

    :)
     
    TD4D, Oct 11, 2022
    #1
  2. NMI
    NMI Win User
    NMI, Oct 11, 2022
    #2
  3. QUESTIONS_
    questions_ Win User
    questions_, Oct 11, 2022
    #3
  4. RCOOVER
    RCoover Win User

    HEVC drivers broken by upgrade to Windows 11 Pro 22H2 22621.521

    When will the Intel Generation 11 CPU hold on the Install of 22H2 be resolved?

    I should explain that I am not updating from Windows 10 to 11. I am attempting to update from Windows 11 Pro 21H1 to Windows 11 Pro 22H2, from Build 22000.1042 to Build 22621.xxx.
     
    RCoover, Oct 11, 2022
    #4
Thema:

HEVC drivers broken by upgrade to Windows 11 Pro 22H2 22621.521

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