Windows 10: Hey Everyone, i hope u doing well. i bought new MSI RTX4070 and it was all new so i Install...

https://www.dropbox.com/scl/fi/nj8es69i4hx5nzd6yh0nn/Minidump.zip?rlkey=frfwpoe2djk3jdcrggghg8gkj&st=cxgvo49g&dl=0this is the minidump file.

:)

 

Hey Everyone, i hope u doing well. i bought new MSI RTX4070 and it was all new so i Install new drivers and everything but it keep crushing.

It is new pc from a store, MSI Strix17, Nvdia RTX4070, AMD Rayzen 9 7945HX, 32gb Ram. It keeps saying VIDEO_DXGKRNL_FATAL_ERROR.

Dropbox

this is the minidump file.

 

Hey Everyone, i hope u doing well. i bought new MSI RTX4070 and it was all new so i Install new drivers and everything but it keep crushing.

Hi. I'm David, and I'm happy to help you.

Your minidumps indicate the driver "nvlddmkm.sys" as the cause of the crashes. This driver belongs to your laptop's Nvidia graphics card.

I suggest performing a clean installation of the Nvidia driver provided by Asus for your laptop, as instructed below.

Download the latest driver for your graphics card from the Asus website. Then, use the free DDU tool to remove the current driver. Then, install the latest driver using the installer you downloaded.

I suggest disconnecting from the internet during the entire procedure.

(Turn off Wi-Fi or disconnect the Ethernet cable.)

DDU: https://www.guru3d.com/files-details/display-dr...

Nvidia driver download: https://dlcdnets.asus.com/pub/ASUS/GamingNB/Ima...

(For laptops, it is recommended to use the latest Nvidia driver provided by the laptop manufacturer.)

(Run the downloaded EXE file and follow the on-screen instructions to install the driver.)

Driver source: https://www.asus.com/supportonly/g713pi/helpdes...

See if the system will work stable after this.

If the BSOD occurs again after doing this, share the minidump created by it. Click on the "Reply" button below my reply.

If you need a tutorial for using DDU, I recommend the video below.



Feel free to ask back any questions.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

bought new computer, needs to install Office, can u help?

bought new computer, needs to install Office, can u help?