Windows 10: hey i just got a blue screen and wondering what ii can do to prevent another one

Discus and support hey i just got a blue screen and wondering what ii can do to prevent another one in Windows 10 Software and Apps to solve the problem; Faulting Application Path: C:\Windows\System32\WerFault.exe Creation Time: 8/25/2023 12:28:56 PM Problem: Shut down unexpectedly Status: Report sent... Discussion in 'Windows 10 Software and Apps' started by Coolside5, Aug 25, 2023.

  1. Coolside5 Win User

    hey i just got a blue screen and wondering what ii can do to prevent another one


    Faulting Application Path: C:\Windows\System32\WerFault.exe Creation Time: 8/25/2023 12:28:56 PM Problem: Shut down unexpectedly Status: Report sent Problem signature Problem Event Name: BlueScreen Code: 4e Parameter 1: 7 Parameter 2: 1785f Parameter 3: 15e660000005e660 Parameter 4: 0 OS version: 10_0_23526 Service Pack: 0_0 Product: 768_1 Extra information about the problem Bucket ID: 0x4E_7_nt!MiPfnReferenceCountIsZero 1

    :)
     
    Coolside5, Aug 25, 2023
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Aug 25, 2023
    #2
  3. Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Aug 25, 2023
    #3
  4. hey i just got a blue screen and wondering what ii can do to prevent another one

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Aug 25, 2023
    #4
Thema:

hey i just got a blue screen and wondering what ii can do to prevent another one

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