Windows 10: Hey, I'm stuck on this page... Nothing is working so far.

Im stuck on the page...

:)

 

"Hey Cortana" does not work

Hi Dennis,

Thank you for giving us an opportunity to assist you with the query.

Apologize for the difficulties that you're experiencing in Windows 10.

Please be assured that we will do our best to help you.

It's possible that your microphone settings are incorrect. Let's try the following steps and check if it resolves the issue.

Step 1: Check if you have enabled the "Hey Cortana" feature

• 
  Click on the Windows Search bar or Press Windows key.
  
• 
  Click on the Hamburger sign at the top left of the window and click on
  Settings.
  
• 
  Enable Let Cortana respond when you say 'Hey Cortana' option.
  
• 
  Now check if it works. (Tip: After you say "Hey Cortana", follow up with a question/service for Cortana to respond).
  

Step 2:

If issue persists, follow the suggestion provided by Jason D on January 29,
2015 from below link and check if it helps:

Redirecting

Also, see: Cortana: Expectations, Usage, Tips, Work Arounds
(Created by Barb Bowman).

Redirecting

Hope it helps.

Do update us with the status we are glad to assist you further.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

Windows stuck on Welcome page at launch.

Hi,

Initially, I suggest you to unplug all the external devices connected to the system (except keyboard and mouse) and try to reboot to check if the issue persists.

If your using a laptop then, I suggest you to try the below steps and check if it helps

Power Drain

• Unplug the charger and remove the battery of your laptop
• Press and hold the Power button for 30sec.
• Plug the charger/power cord and reboot the system

Also, suggest you to restart the system multiple times and check if it works.

Hope the above information was helpful. If you need further assistance,we will be glad to assist you.