Windows 10: Hey team i really really need your help i have been facing an issue with my laptop in the...

so this the issue please help me with it as you can see the taskbar with the white line please help me with it thank you!!!!

:)

 

Help with a really, really slow pc please.

hey,

I managed to follow each step in each article but it worked for some short time but when I started my daily work, the pc went back to being very slow again. What should I really do now? Can you maybe be advise me on downgrading to a much better OS that is probably suitable for this old pc. What do you think?

 

Microsoft Teams starts but user cannot log in: a problem has occurred

We use Microsoft Teams in our organization. A user has encountered a problem with Teams since a few days. Every morning when she arrives at work and boots her laptop, Teams starts but states a problem has occurred. Restarting Teams doesn't work, logging off and on again (in either Teams or Windows) doesn't work either. The errorcode shown on the screen is caa5004b.

I've updated Teams to the latest version (1.4.00.8872) but this didn't help. Online I've found a list of directories to clear in order to clear the Teams cache, but that didn't work either. In the end I ended removing Teams, removing ALL Teams directories under her appdata folder, and reinstalling Teams. This fixed the issue, and she was able to use Teams again for the entire day.

Unfortunately, the next day she was faced with the exact same issue. I reran the steps above, and the issue was fixed again. Today I had to do this for the third time, so I'm looking for a more permanent fix

The bizarre thing is that if she reboots her laptop during the day, or turns it off/on, Teams happily continues to work. It's only when she boots her laptop first thing in the morning that Teams won't work.

We have numerous PCs and laptops, all running Windows 10 with the same or near same versions of Teams, and this is the first time I've encountered this behaviour...

I'm really puzzled why this happens, and I was wondering if anyone could point me in the direction of a fix.

Thanks!

 

I REALLY NEED HELP

Hi Diane,

Thank you for posting your query in Microsoft Community.

I understand your frustration, I will certainly help you.

• What are the difficulties that you have?
• Do you have any error message?
• What is the exact issue you are facing with?

You can refer to the article mentioned below to know how to ask queries in Microsoft Forums.

Suggestions for asking a question on help forums

http://support.microsoft.com/kb/555375

Please reply with necessary information to assist you better.