Windows 10: Hi, after an update on the 6th of May my barode scanner LI4278 has stopped scanning into...

It only grabs sone of the numbers, and we need to hit enter or the down button for the remainder to populate. This only started occurring after the Microsoft update was done. The scanner still scans to word and excel with no problem. We tried reconfiguring the scanner- didn't fix the issue.Does anyone know how to rectify this issue? Thankyou for you help :

:)

 

Error: Set the PC to start scanning when scanning using Cannon scanner

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• What is the complete error message?
  
• Which application are you using to scan the document?
  
• What is the make and model of the scanner?
  
• Were you able to use the scanner earlier?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

In the meantime, I suggest you to refer the steps mentioned in the article

Install and use a scanner in Windows 10 and see if that helps.



Please reply with the detailed information to help you with the issue.

Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Want to scan documents through Scanner in word

Hello Vishwavani,

Thank you for writing to Microsoft Community Forums.

Please provide some additional information, so that we can assist you better.

1. Are you able to use scanning for other documents?
   
2. What is the make and model number of your scanner?
   
3. Is it wired scanner or wireless scanner?
   
4. Do you see any error message when you’re trying to scan?
   

We can try and perform few steps and see if it helps.

Step 1: Let’s check the responsible services to run scanner in the background.

1. Go to Search, type Services.msc, and go to Services.
   
2. Find Shell Hardware Detection service, right click on it, and go to Properties.
   
3. Make sure that Startup type is set to
   Automatic.
   
4. Click on Stop, and wait for the process to stop.
   
5. Now, click to start once again.
   
6. Restart your computer, and check if the issue is resolved.
   

If the issue still persists, reply to us with screen shot. Refer the suggestion from
Shawn ‘Cmdr’ Keene dated October 2nd
2015 on How to include a screenshot in your post.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator

 

unable to open videos and how to scan documents from scanner/printer/fax

Hi Marielnzalaco,

Thank you for being a part of Windows 10.

Before we proceed, I need more information to help you better.

• From which media you are trying to play the videos?
• Is this issue specific only to the downloaded YouTube videos?
• From which web browser you are trying to download the videos?
• Do you get any error message/code when you play the videos?

Try the following steps and check if it helps:

Step 1.

First save the video and then try playing it. Once the file is saved right click on the file and then choose
open with and select one of the installed video players to open it.

If the issue persists then follow the below method.

Step 2.

I suggest you to follow the below steps to delete the temporary files and then check.

• Press Windows + R keys from the Keyboard.
• Type %Temp% and click on OK.

A folder full of files and other folders will appear. Delete all the files inside the temporary folder and then try downloading the video again and check.

Follow the below steps to scan something into your computer:

I suggest you to open the Scan app from the Start menu. If you don't spot the Scan app on the Start menu, click the words All Apps in the Start menu's bottom-left corner. The Start menu lists all of its apps alphabetically.

Click the Scan app, and the Scan app appears on the screen. If it complains that your scanner isn't connected, make sure you've connected the USB cord between your computer and the scanner and that the scanner is turned on.

If your scanner’s plugged in and turned on, the scan app lists your scanner's name, shown here, and the file type used for saving your files.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

http://windows.microsoft.com/en-us/windows-10/support

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.