Windows 10: Hi! After restart of the PC i got window Dongle error ConfigManager closing down

Hi! After restart of the PC i got window Dongle error ConfigManager closing down

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Huawei E3531 dongle not working on Windows 10

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would be happy to assist you.

From the description provided, I understand that the drivers for the dongle no longer works after the BSOD error which you encountered.

To be able to assist you better, I would like to know few more details on the below questions.

1. Did you try to open the Manufacturer's website using Internet Explorer?

2. Did you see any error messages when you received the BSOD error?

As an initial recommendation, I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  

Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  

• 
  Close the command prompt and restart the PC and check if it works.
  

Please reply on this with the results and we would be happy to help you.

Thank You.

 

Dongle is working properly but showing no internet

Hi Monica,

Just to clarify, are you using a WiFi dongle to connect to the internet instead of the built in WiFi adapter of your device? Or are you using a desktop PC and is the WiFi dongle to connect to the internet? For now, what we can suggest is to follow all of
the recommended troubleshooting steps on this article to resolve the issue. Be sure to click
Show all to see all of the instructions. Please follow all of the recommended so we could troubleshoot further.

If the issue would still persist after doing all of the steps, please answer these questions:

• What is the make and model of your device?
• Were there any updates/changes to your device prior to the issue happening?

We'll be waiting for your updates.