Windows 10: Hi , am locked from accessing my windows, the pin is required which i dont remember .

Hi , am locked from accessing my windows, the pin is required which i dont remember .

:)

 

Cannot remember password and PIN to login

Hi,

As per the query, I would like to inform that you require to create a password prior to the creation of the PIN. If you remember the password, click on the sign-in options under the password box in the login screen.

If you forgot your Microsoft account password,
follow these steps.

If you don’t have a Microsoft account and forgot your local account password,
you can’t recover it. Instead, you’ll need to reset your PC.

Warning: Following these steps will remove all of your data, programs, and settings.

• Start your PC and select the Power icon in the bottom right-hand corner of the lock screen.
• While holding down the Shift key, select Restart.
• On the Boot options menu, select Troubleshoot > Reset this PC > Remove everything.
• Your PC will restart and will reset itself.

Hope this helps.

Regards

 

Unable to access PIN after performing the Anniversary Update on Windows 10

Hi Monty Lee,



Provide us additional information to assist you better with accessing the PIN on your device:

• 
  What is the complete error code/ error message while trying to access the PIN?
  
• 
  Where you able to see any other log-in password option on the lock screen?
  

I suggest you to try using the password on your lock screen and check if it helps. Also, try to access the user profile from the web browser on different computer and check if user credentials matches.

If the issue persists on the web browser: I suggest you to refer to the below link about: Why can't
you sign in? and try to reset the password. Try the new password on the computer and check if it helps.

If not this might be an issues on the computer, try the troubleshooting steps suggested by
Wasim Asad on August 18, 2015 and check if it resolves your issue.

When trying to sign into Windows 10
for the first time, I get the error “That password is incorrect.”

Hope it helps. Try the above and get back to us with an updated status of unlocking the device for further assistance.

Thank you.

 

Windows 10 stuck at lock screen, unable to enter password

Hi Aaron,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Please do let us know the following to understand the issue and assist you better:

• What is the make and model of your device?
• Are you trying to log-in using Microsoft account or local account?
• Are you trying to enter pin or password?

Assuming that this issue might be because of keyboard, I suggest you to use on-screen keyboard from the lock screen and check if it helps.

Steps: From the lock screen, click on Ease of access and click on On-screen keyboard.

Hope it helps. Reply to the post with an updated status of this issue and required information. We will be happy to assist you further accordingly.