Windows 10: hi i am having trouble with roblox the microsoft store

version so every time i press shift Lock my fps drops then returns to normal again if i press it to many times it just freeze the screen and if i stop pressing it its back to normal my specs are : intel core i5 8gb ram windows 11 pro

:)

 

Roblox On the Microsoft Store

Hey there, Player101par

Welcome to the Microsoft Community forums.

It looks as though the App packages for Roblox may still be on your device, which is why it is not installing.

Please can you:

• Press Win key & R together,
• Type: wsreset
• Press enter

Then try again at launching Windows store and downloading Roblox.

Hope this helps,

Regards,

 

Roblox shift lock isn't working on microsoft store version

Hi David,

I'm sorry to hear that the previous suggestions didn't work for you. It sounds like you're still having trouble changing the movement mode to keyboard and mouse. Another thing you can try is resetting the Microsoft Store cache. This may help to resolve the issue you're experiencing.

To do this, you can press the Windows Logo Key + R to open the Run dialog box, type "wsreset.exe" and select "OK". This will open a blank Command Prompt window, and after about ten seconds, the window will close and Microsoft Store will open automatically.

If resetting the Microsoft Store cache doesn't help, I suggest contacting Roblox support for further assistance. They will have more specific knowledge about the issue and can guide you through troubleshooting steps.

https://en.help.roblox.com/hc/en-us

Let me know if there's anything else I can do to help.

 

Microsoft Store says Roblox is "owned" but there is no trace of Roblox on my laptop

I am trying to download the Roblox app onto a new laptop.

Microsoft Store says that i now "own" Roblox.

There is no evidence of Roblox on my laptop.

I have followed every step in this article, but these steps have not helped:

Can't install the app, it shows "owned", but I don't - Microsoft Community

Please can someone help.