Windows 10: Hi I am not able to remove my son from family. I want to completely delete family account....

How can I remove family members when it’s not letting me remove them

:)

 

How do I remove my son from his friend's Microsoft Family?

Hi Brett,

Follow the steps below on how you can remove the child account from the Family:

• Using the child account, sign in at https://account.microsoft.com/family.
• Click on Remove yourself under the child account.
• Click Remove to confirm.
• You will get an email confirmation that you have been removed from the family.

Click on this link for steps on how to add the child account to your family.

Looking forward to your response.

 

Microsoft family features asks to verify account even though account removed from family

Summary:
"Windows Family Features" is blocking access to Google Chrome on my child's Windows 10 machine even after removing child's account from Windows Family.

Detail:
My son is the local administrator on his Windows 10 machine. I moved his account across to a Microsoft Account, then I created a Microsoft Family account and added him to it as a child. A few days later I removed him from the Microsoft Family account. There are now no children in the Microsoft Family account.

Next he downloaded Google Chrome on the machine. When he tries to start it he gets this message:

"Ask for permission
You'll need to ask an adult in your family if you can use:
Google Chrome"

When he clicks "Ask by email", the next dialog is

"Something went wrong
We're working on it - try again in a little bit.
Trace ID: od7AXEXv+kicfaH4.9.1"

I switched him back to a Local Account on his machine.

Now when he tries to start Google Chrome, he gets this Microsoft family features dialog:

"Verify your Microsoft Account
Make sure your Microsoft account is verified before you ask your parent for permission"

When he clicks the "Verify" button he gets this dialog:
"Did you mean to switch applications?
Microsoft family features is trying to open Microsoft family features"

When he clicks "yes" he gets this dialog:
"Verify your account to continue using Microsoft family features"

...with only a Verify button, which does nothing.

I've seen several similar posts in other fora but no answers.

Has anyone encountered this problem before and been able to fix it without wiping the machine clean or creating a new account?

 

Bypass Family Settings by conversion to Local Account


What you describe should be impossible. To test this I just now created a child account on my PC and signing in to it tried to change it to either an admin account or a local account. Could not do that.

The only way your son can change his account to a local account and "remove" it from Family, or create a new account is to have access to an admin account on that same PC (your account), or alternatively access to your admin MS account's Family settings online. For that he needs both your MS account username and password. It means that if you protect your own personal admin account (MS account) with a strong password and especially the Two-Step Verification, he has no way to access that account and he should not be able / is not able to change your Family settings or his account status.