Windows 10: Hi, I can't download or playing the game because its giving me an error Please advise what...

Hi, I can't download or playing the game because its giving me an error Please advise what can I do Thanks

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

I downloaded Ark Scorched Earth but it won't let me play

Hi
Cheyen,

There are a lot of possible reason why you cannot launch or play that specific game. To isolate this matter, we
have some questions for you:

• 
  Did you download the game from Windows Store?
  
• 
  Have you tried uninstalling and reinstalling the game?
  
• 
  Were there any error messages?
  
• 
  What troubleshooting steps have you done so far?
  

It is possible that the game is not compatible with Windows 10 and need to be in
compatibility mode
for it to run.
We suggest that you run the
Program Compatibility Troubleshooter
and check if there's any changes.
To run the
troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Programs.
  
• 
  Click on
  Program Compatibility Troubleshooter
  and follow the instructions.
  

We'll be waiting for your response.

Regards.

 

Game will download set up file but gives error.

Hi, I am trying to download Forza Horizon 3. I have downloaded it previously but removed it to reinstall it to my SSD drive to get better load times. Now when I download game from the Store it will download 49gigs worth then say "Error, see details." I looked
up the error and followed the steps listed here.

Unable to install apps in Windows Store, error code: 0X80073CF9

I have tried all the steps and the download fails each team with the same error result.

I realize this was the fix for a Windows 8 instance of the error but when I try to find it for 10 I get the same fixes.

Any advice would be most helpful.