Windows 10: hi, i cant receive the QBO invite in my email

hi, i cant receive the QBO invite in my email

:)

 

Child email invite to join family not received

Hi,

Thank you for posting your query on Microsoft Community.

I understand the frustration, when the thing won’t work the way we want. Don’t worry, we are here to help you.

Before we start troubleshooting the issue, we would require more information to assist you better.

• 
  Does the Email account receives other Emails?
  
• 
  Have you checked for the invitation Email in ever folder?
  

First, let us check if you have enter the correct Email address. If the Email address is correct, I suggest you to login to the child’s Email account on another browser and check.

Also, I suggest you to send an invitation to another Email account and check if they are able to receive your invitation.

Hope it helps. Reply us with this information to assist you further.

Thank you.

 

Microsoft Account Invitation Email Not Received so Account Still Pending.

Hi Aldo,



Thank you for posting your query in Microsoft Community.



Can you share few information regarding the issue?

Does both the members log in using their emails?

Are you referring to the invitation to join in Family Safety?

Are you trying to invite the users in family safety, if yes then you need to remove the users who are not receiving the invitation and then re-create the users in the family safety online page.

Go to https://account.microsoft.com/family#/

• 
  Check the user which says invitation has been sent.
  
• 
  Click on remove link.
  
• 
  Select the user with the invitation has been sent message.
  
• 
  Click the add link where you enter the users email address.
  

I suggest you to follow this steps if you are talking about email invitation about family safety.



Hope it helps.

 

Invitation to join family not received

Hi,

Thank you for posting your query on Microsoft Community.

I understand the frustration, when the thing won’t work the way we want. Don’t worry, we are here to help you.

Before we start troubleshooting the issue, we would require more information to assist you better.

• 
  Does the two Email account receives other Emails?
  
• 
  Have you checked for the invitation Email in ever folder?
  

First, let us check if you have enter the correct Email address. If the Email address is correct, I suggest you to login to the child’s Email account on another browser and check.

Also, I suggest you to send an invitation to another Email account and check if they are able to receive your invitation.

Hope it helps. Reply us with this information to assist you further.

Thank you.