Windows 10: Hi, i have a big problem now with the Microsoft Store. So there it is : It can't install...

Hi, i have a big problem now with the Microsoft Store. So there it is : It can't install app from it so i can purchase apps but can't install them and there something else that i don't understand. It try to install somethings see picture. : So if someone could help me, i would appreciate it :.

:)

 

Microsoft Store Problem

Hi,

There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
article for the steps that you can use.

Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:

• Check for
  connection problem.
• Check if you have the correct time and location settings. Go to Settings
  > Time & Language.
• Reset Microsoft Store cache:
  

• Press Windows + R keys to launch the run command box.
• Type WSReset, then try launching Microsoft and sign in.

We're just here if you need further help.

 

Uninstalled apps stuck "installing" in Microsoft Store (MSN News)

Hi Will,

A corrupted Microsoft Store cache is one of the possible reasons why some apps are stuck in an "installing phase" when you try to uninstall them. We suggest that you try running the
Windows App troubleshooter to troubleshoot the issue.

If the issue persists, we suggest that you reset the Microsoft Store cache. You can follow the steps below to reset the Microsoft Store cache:

• Press Windows + R keys to open the run
  command box.
• Type WSReset, then try launching Microsoft Store and sign in.

Should you need further assistance, don't hesitate to get back to us.

 

Microsoft Store is not working

Hi,

Thank you for responding.

Do let us know the exact issue you are facing in accessing the Windows Store?

Have you tried to reset the Windows Store as stated in the above response?

If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

Step 1: I suggest you to run Windows Store Apps Troubleshooter
and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

1. Press
Windows + X keys from the keyboard, click on Control Panel.

2. In the
Control Panel window, select Category and then select
Large icons.

3. Click on
Troubleshooting.

4. Click
View all and then click Windows Store Apps.

5. Click
Next and follow on-screen instructions.

Step 2: I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

• • • 
      

Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.