Windows 10: Hi, I have a problem with these Trojans that are worse than a cockroach and never die ...

What happens is that I don't know how to lend my notebook for a job, I end up having 5 malwares, of which 2 I can't completely eliminate. and as I report they are the type that installs more malicious applications in the background.

I used the application that in one of the posts on this page I mention the "Microsoft Safety Scaner" and at the end it mentions that I eliminate all the exceptions 2 which I partially eliminate.

- "Trojan: Win32 / Dynamer! Rfn"
- "Trojan: Win32 / Tiggre! Plock"

use the antivirus I have with a full scan and a boot scan that did not detect anything,
clean all records and cokies and internet extensions.
and I repeated the process with safety but nothing. They remain partially removed.

Some help, I'm not very good at these things and something would be appreciated step by step.
excuse the spelling because I do not handle English very well

:)

 

Rooted Malware, Virus, and Trojan Infection, Keylogger Trojan Malware

Hi,

Please click the link below and follow Stephen Boots' suggestion on how to remove Trojan virus on your computer:

• List of anti-malware product removal tools

Let us know if you need further assistance.

 

Trojan Problem

My problem with Trojan is I've never seen the serial number.

 

Windows 10 1709 System Restore problems...


That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.