Windows 10: HI i have a roland cutter and i am trying to uninstall windows update kb5039211 but it wont...

HI i have a roland cutter and i am trying to uninstall windows update kb5039211 to get it working again but it wont uninstall! i have also tried doing it through cmd but it just comes up with error code 0x800f0905Also when are Windows going to fix this issue that is causing havoc with all roland cutters please?Many ThanksJon

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windows update KB5039211 is stopping my roland cutter from working.

Hello NosajCee,

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

An issue caused by a recent Windows security update (version KB5039211) has disrupted communication between some Roland DGA drivers and their connected devices, primarily affecting cutters and engravers. As a temporary solution, Roland Care advises uninstalling this specific Windows update.

To uninstall the updates,

a. Go to Settings.

b. Select Windows Update and Security.

c. Select Update history.

d. Click Uninstall updates.

e. select the update installed - "Double-Click “Security Update for Microsoft Windows (KB5039211)”

f. Click on “Yes” to uninstall.

g. Once uninstalled, restart your computer.

See the Roland website for detailed information:

https://support.rolanddg.com/hc/en-us/articles/...

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

Also, it is recommended to pause your updates so that you no longer install the update again.

I hope this information helps. If you have any questions, please let me know and I will be happy to help you further.



Best regards,



Gunasekar N

 

windows update KB5039211 is stopping my roland cutter from working.

"Symptom: After Windows update from June 12th 2024 all USB connected devices are unstable

Action: Uninstall the windows update package (Windows10 KB5039211/Windows11 KB5039212)"

https://support.rolanddg.com/hc/en-...2713-Cutter-will-not-cut-after-Windows-update

 

windows update KB5039211 is stopping my roland cutter from working.

The most recent Windows 10 updates stop my Roland GX24 cutter from working.

Is anyone aware that this is happening?