Windows 10: Hi I have a windows defender security notification pop up which says my pc has been blocked...

Hi I have a windows defender security notification pop up which says my pc has been blocked for security reasons and to call 020 3289 1510. Is this a scam

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windows defender security notification

windows defender security popup keeps popping up and adding another notification to the list. How do I stop this?

 

windows defender security notification

Hi Kathie,

There are a few reasons why notifications or pop ups would show on your computer like to notify you to have a possible infection quarantined or removed from your computer's system or at times t could also be due to a suggestion to update your security values
for your Windows Defender. For us to understand your issue better, we would like to confirm a few details to see what troubleshooting can we best apply to your concern:

• Have you performed the troubleshooting steps that was suggested to you by
  Le Boule on this thread last January 2, 2018?
• Are you getting the same issue on other user profiles on your computer?
• Can you provide us a screenshot of the pop-up that you're getting?
• Do you happen to notice when do you get the pop-up on your computer?

In the meantime, aside from the troubleshooting steps that was provided on the previous post, we also suggest to have the troubleshooting steps advised to be started with a
clean boot, to ensure that any possible infection wouldn't be blocking the scans that you'll be performing
on your computer. If in the event that it is still blocked even when on clean boot, we advise that you
create a new user profile and name it as
Test. This is so you'll be able to proceed with the suggested troubleshooting and also isolate the issue if the issue we face is a possible infection or a possible system file corruption, thus leading to your computer's misbehavior.

Please don't hesitate to keep us posted on this and reply to this thread.

 

Windows Defender is blocking too much saying it viruses

Hi Sam,

Based on the screenshot that you've provided, Controlled Folder Access is turned on, blocking most apps that you're using. We suggest that you turn it off to allow blocked apps in Windows Defender. Follow the steps below:

• Select Start > Settings.
• Choose Update & security > Windows Defender.
• Select Open Windows Defender Security Center.
• Select Virus & threat protection, and then choose Virus & threat protection settings.
• Under Controlled folder access, turn it on or off.
• Once done, try accessing the apps and see if you can now access them.

Should you need further assistance, feel free to post back.