Windows 10: Hi I have an adults account but for some reason it has my child’s date of birth instead of...

Hi I have an adults account but for some reason it has my child’s date of birth instead of mine.

:)

 

Change adult birth date to a childs birthdate.

If you set up an account with an adult birth date, then try to change it to a child's birth date, it will tell you you can't. I Changed my childs birth date to adult to access some things and now I
want to change it back to child. I'm beyond frustrated. Please help me!

 

Adult account - child date of birth

I am listed as an adult account for the family but the date of birth associated with it is my son’s. I cannot change it & keep getting asked to verify my details. I added my wife’s details to see if another adult account could change it, but alas not!

Any ideas how to solve this as the message advises that we’ll lose access to Apps etc

 

How to change child account to adult

Hi Brookelynn,

Your Xbox Live account age will be based from the Date of Birth that you entered when you created your Xbox Live profile online. Once the account reaches the age of 18 years old, it will automatically change to adult.

If you accidentally set up an incorrect Date of Birth on the account, you have to wait for the account to become an adult or create a new account with the correct Date of Birth. However, if your account shows the correct Date of Birth and the system recognizes
it as child account, you can promote the child account to adult by adding a payment instrument and a billing information to your Microsoft Account. You can go to this

link and follow the steps to add a payment instrument to your account.

You may find the instructions to this question by following the links below:

• Change the birthdate on your Microsoft account.
• Age verification for parental consent.

Keep us updated with the results after performing the suggested solutions above.