Windows 10: Hi, i have an issue my laptop display. The problem is eg: i couldnt see the default grey...

Hi, i have an issue my laptop display. The problem is eg: i couldnt see the default grey column on my excel. But i can see the column on my secondary monitor or when i higlight it.

:)

 

Default Photo issue

Hi Patricia,

Thank you for your update.

We suggest you to follow the below steps and check if it helps:

• Press Windows key + X.
• Go to control panel.
• Go to Default Programs.
• Click on Microsoft Picture Viewer and set it to default.
• Check if the issue is resolved.

Keep us posted if you have any issue with Windows, we are happy to assist you.

 

Horizontal grey lines on display

Hi

There's are strange grey lines appearing on a computer when it is connected to a terminal server. The display on the right is from an external monitor, the one on the left ist from the Laptop. When the external display gets turned off, the lines appear on the Laptop's display. However, when the user starts Word directly on the Laptop, there are no lines.

When connections are initiated from other computers or other users, there is no display issue either. Also the lines cannot be seen from another computer via isl light client (remote-support tool).





What irritates me most is the fact that the lines are not completely from left to right but are all intterupted on the white background regardless of the window border or the page layout from the shown Word document. Also that the picture is a screenshot and didn't need to be done with a camera to see the lines is strange after they didn't show up during remote support.

Any suggestions concerning the most probable cause - graphics card failure, driver issue or something else?
Thanks

 

Laptop display question

Confusing statement! You want to change the display on your laptop that died?

Is that correct?

How do you know its the display that's bad?

Just google "how to change display on a acer 5745"

Should get you to step by step instructions. But first make sure its the display that's bad