Windows 10: Hi, I have downgraded my HP notebook 15s-du1012tu to windows 8.1 and now touchpad not...

Hi, I have downgraded my HP notebook 15s-du1012tu to windows 8.1 and now touchpad not working and missing in device manager, what can i do?

:)

 

Touchpad (SynapticDrivers) not working on my HP Notebook - 15-ac156tx

Hi, normally there would be some Synaptic processes running of course, for example




I suggest you start by creating a snapshot similar to that when your touchpad is working, then another when it is not, and compare them.

If they are the same, the problem is elsewhere.

- it might be that one or more of these processes ceases to run, and after a restart you're back to normal, for example.

The above will help to determine that.

Is there an option in Settings to disable it?
When your laptop's touchpad stops working | PCWorld
(section starting "In Windows 10, click the Windows key and go to Settings > Devices > Touchpad." )

Is there a key combination on your laptop that disables the touchpad?

Does this disable it?
https://support.hp.com/gb-en/document/c03882926

Also please provide the version of the touchpad software, and, as requested by the forum when you wrote your post, your Windows build number. Thanks.

Are you using the touchpad software provided by HP? This appears to be the last one available for your laptop:
[table][tr][td][/td] [td]19.3.31.31 Rev.A[/td] [td]181.5 MB[/td] [td]Aug 25, 2017[/td] [/tr] [/table]

https://support.hp.com/us-en/drivers.../model/8960552

 

Windows 8 Clubhouse

Strange move by HP

 

battery not charging on my hp notebook

Hi,



Thank you for writing to Microsoft Community Forums.



I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand Battery.
   
3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
   Uninstall.
   
4. Click OK to confirm.
   
5. Restart the computer.
   

You may also want to look at the troubleshooting steps mentioned in the HP articles

HP Notebook PCs - Testing and Calibrating the Battery (Windows) and

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator