Windows 10: Hi, I have downloaded a game and while opening it, showing error message as " This...

I'm using HP laptop with specifications Processor:IntelR CoreTM i5-10210U CPU @ 1.60GHz 2.11 GHz Installed RAM:8.00 GB 7.81 GB usable System type 64-bit operating system, x64-based processor

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i just downloaded a game and it will open and shut automatically

Hi john,

For a better clarity on the issue, please answer the below questions;

• Please specify the game you are having issue with?
• Are you getting any error messages while opening the game?
• Also, did you download the game from windows Store?

For workaround, I would suggest you to follow the below steps and see if the issue can be resolved.

• Type Troubleshooting in the search next to start on the desktop.
  
• Click on View All on left side and select Windows Store Apps.
• Follow the onscreen instructions.

Get back to us for further assistance, we will be glad to help you.

 

Windows Store games not opening after downloading.

Hi Mildred,

To better assist you, we need to know if you are getting any error messages when opening the games.

Meanwhile, you can try the steps listed on this
article.

We look forward to your response.

Regards.

 

Can't download games

Hi Mary,

Thank you for posting in Microsoft Community.

I understand that you are unable to download the game Windows. We will help you.

To assist you better, I suggest you to answer the below questions.

• How are you trying to Download the Games?
• Are you downloading the games from Windows store?
• Are you getting any error messages?

Please post to us with more information to help you better.