Windows 10: hi i have downloaded an sd card fomatter but do nt know how to open it

I ve put the icon on the desktop .when I click on it its in a file and I do .nt know how to proceed

:)

 

SD card failure

Hi Andrew,

I would need to ask few questions so I can isolate your concern properly. Kindly answer the following:

• Did you get a specific error message?
• What are the troubleshooting steps you have done so far?
• What's the current build of your computer? Press Windows key + R and then type winver.
• Did you try to run a full system scan using your anti-virus? Can you tell us the result?
• Does your SD card has a write protection?

Meanwhile, you may try these troubleshooting steps:

Step 1: Run the Hardware and Devices troubleshooter. Open Settings> Update & Security> Troubleshoot> Hardware and Devices> Run the troubleshooter.

Step 2: Check SD Card in Disk Management.

1. Open Disk Management.
2. Your SD card will appear as a removable disk.
3. Check if it has a drive letter.
4. If it does not show anything, right click the SD card and then select “Change Drive Letter and Paths”.
5. Click “Add” and select a drive letter, then click “OK”.

Step 3: Update SD card driver.

1. Open Device manager.
2. Find your SD card and right click it.
3. Select Properties.
4. Click the driver tab and then select Update Driver.

Note: You may need to use a keyboard and mouse to connect to your laptop to perform the said steps if it does not allow on tablet mode.

 

Unable to format sd card

Hi,

There are many possible reasons why this issue is happening. To help resolve your concern, we'd like to ask the following questions below:

• Are you using an SD card reader? If yes, have you tried using another card reader?
  
• Have you tried formatting the SD card using another computer?
  

In the meantime, we suggest running a hardware diagnostics while your SD card is connected to the computer and see if it helps. Follow the steps below:

• Open Control Panel.
  
• Type Troubleshooting in the search box, then select
  Troubleshooting from the search result.
  
• Click Hardware and Sound.
  
• Select Hardware and Devices to run a hardware diagnostics.

We'll keep an eye out for your response.

 

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