Windows 10: Hi. I just got this message from Nowhere asking to enter the recovery key to get going...

Hi. I just got this message from Nowhere asking to enter the recovery key to get going again. I logged in on another device and got the key for bitlocker but I can’t pass this. Can someone help?

:)

 

Enter the recovery key to get going again

Hi Ajmal

I am Dave, an Independent Advisor, I will help you with this . . .

Are you seeing a blue screen asking for a Recovery key when you try to Enter windows?

If so, that is asking for a Bitlocker Recovery Key, did you encrypt your hard drive?

Go to your Microsoft Account on this page, do you find your Bitlocker Recovery key there:

https://account.microsoft.com/devices/recoveryk...

 

BitLocker Recovery Key Entered Correctly but it Just Keeps try to reboot

Hello,

• Were there any changes made prior to this issue? The system asked for update and restart and then this issue happend
• Are there any error messages after you have entered your recovery key?
  No
• How does your screen looks like after you have entered your recovery key?startup menu screen

Amani

 

Issues with entering recovery key for safe mode

Hello,

Apology for the delay in response.

What is the make and model of your device?

Did you tried using function keys(F1-F10) to enter BitLocker recovery key?

Did you tried using some other external keyboard?

Suggest you to disable the Bit locker Drive Encryption to see if it helps. You can follow the below mentioned steps and check if it helps

To turn off BitLocker Drive Encryption:

• 
  Click Start, type Manage BitLocker and select same from the list.
  
• 
  Under BitLocker Drive Encryption, find the drive on which you want BitLocker Drive Encryption turned off(I.e. In this case you system drive), and click
  Turn Off BitLocker.
  
• 
  A message is displayed, informing you that the drive will be decrypted and that decryption may take some time. Click
  Decrypt the drive to continue and turn off BitLocker on the drive.
  

Once done, try to check if you're able to boot into Safe Mode successfully.

Keep us posted for any concerns with windows, we're glad to assist you.